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Gene Messer Toyota

Lubbock, TX

Overview
Employees
Reviews
Vehicles
4.7
1,097 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6102 19th St

Lubbock, TX

79407

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Showing 1,097 reviews

March 04, 2026

Quick, convenient, and generous service, technicians are professional and organized to provide fair explanations. Make appointment before going there More

by juliayoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Mar 06, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 03, 2026

Joe angle and Shaun are great people to work with. Would definitely recommend them to help you! More

by Diana.clem62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 06, 2026 -

Gene Messer Toyota responded

Hi Diana, we're happy you found Joe and Shaun to be so supportive during your experience here at Gene Messer Toyota. If you have any further questions, please don't hesitate to reach out!

March 02, 2026

Professional service! Geoff Schramme, with his salesmanship and knowledge had us ready and out the door with our purchase More

by LaReta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Schramme
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Mar 05, 2026 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2026

Excellent Service, especially Colby Watts! Everyone is so nice! Service Dept. Is so nice, caring & friendly! More

by Brenda Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Watts
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Mar 04, 2026 -

Gene Messer Toyota responded

Hi Brenda, we're happy you found Colby to be so supportive during your experience here at Gene Messer Toyota. If you have any further questions, please don't hesitate to reach out!

March 01, 2026

I own a 2013 TT FJ Cruiser and don’t trust just anyone to work on her. I’ve taken her to Gene Messer Toyota and Colby’s service crew since buying her. Every single service is the best experience! From texts More

by mamamarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
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Mar 04, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2026

Although the person booking my appointment on the phone rushed to hang up and didn’t seem to care about my questions, the people in the dealership were wonderful. They made my entire servicing free of char More

by Bread5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Report | Print
Mar 04, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2026

Professional staff, nievas is great salesman caring friendly and great at his job. I’ll be back! More

by joechristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nievas Garcia
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Mar 04, 2026 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

Only place I get service on my tundra. Never had a problem with service center. More

by curtisbartlett61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Report | Print
Mar 02, 2026 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2026

Over the past 10 years we have bought for a family three cars through the gene messer Toyota. We have received excellent service and everyone can tell is trying to be the best. More

by Mokeefeomt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Gonzales
Report | Print
Feb 28, 2026 -

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2026

Great service, nice employees. Very informative. Waiting was decent time. Will continue using Gene Messer Toyota for my car care needs. More

by alcortesal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Feb 27, 2026 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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