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Gene Messer Toyota

Lubbock, TX

4.8
462 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 462 reviews

April 02, 2024

I always get excellent work done on my car at Gene Messer Toyota. Dave Randall and the service advisors are all very helpful. More

by Monaturner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Randall
Apr 05, 2024 -

Gene Messer Toyota responded

That's great to hear! We're glad that you consistently receive excellent service at Gene Messer Toyota and that Dave and the service advisors are very helpful. We appreciate your loyalty and your business!

April 02, 2024

Got up early, drove to the dealership’s service door, waited until they opened, drove in, stated I needed a scheduled service, went into the waiting room got a coffee, waited about 40 minutes, was inform More

by hhtygart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 06, 2024 -

Gene Messer Toyota responded

Thank you for sharing your experience! It's great to hear that you had a smooth and efficient visit to our dealership for your scheduled service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Very helpful staff who went above and beyond to service my vehicle. Will only use their service department. More

by J D
Recommend Dealer
Yes
Employees Worked With
Colby Watts
Apr 05, 2024 -

Gene Messer Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 01, 2024

Ethan Abbott was patient with me as I made this big decision. He stayed in contact, let me know what was on the lot and even tried to show us cars that we may have been interested in. He worked the num More

by Js
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Abbott
Apr 05, 2024 -

Gene Messer Toyota responded

Congratulations on your new vehicle! We are thrilled that Ethan provided you with a satisfying sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

April 01, 2024

Vidal was very patient and got me a great deal. I ended up with the car I really wanted More

by Hhendrickson8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vidal
Apr 05, 2024 -

Gene Messer Toyota responded

Thank you for your kind words for our staff, we appreciate it!

March 30, 2024

Great people to deal with. Clean location and great coffee. Salesman great at understanding what we wanted. More

by jx3freeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Sheaffer
Apr 04, 2024 -

Gene Messer Toyota responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Friendly, no annoying sales pitches or hovering. Respected my opinion and choices. Each member greeted me. More

by gmaddox60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMin, Eddie Reyna
Apr 04, 2024 -

Gene Messer Toyota responded

We are thrilled to hear about your positive experience at our dealership! It's wonderful to know that our team was friendly, respectful of your opinions and choices, and made you feel welcomed with greetings from each member. Providing a comfortable and non-intrusive environment is important to us, and we're glad we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

March 29, 2024

This car buying experience was perfect the salesman Javonte made the experience awesome would highly recommend More

by logan.holzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javonte Bibbs
Apr 03, 2024 -

Gene Messer Toyota responded

We're thrilled to hear that your car-buying experience with Javonte was perfect and awesome! At our dealership, we strive to make every customer's experience exceptional, and we're delighted that Javonte exceeded your expectations. Thank you for recommending us. Enjoy your new car!

March 26, 2024

Extremely helpful salesmen, had everything ready to go when we got there. The financial department was very helpful! More

by b.dimmick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Riney, Joe Enriquez, Brady Keys
Mar 29, 2024 -

Gene Messer Toyota responded

It's fantastic to hear that you had a positive experience with our salesmen and the financial department! We strive to make the car-buying process as smooth and convenient as possible for our customers. Enjoy your new vehicle!

March 26, 2024

We purchased a used Camry from a Ford dealer that had a history with Gene Messer Toyota Service Department and decided to continue with Gene Messer after visiting the dealership I was very impressed with More

by Spunky88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rowland , Bryan Womack
Apr 03, 2024 -

Gene Messer Toyota responded

Thank you for sharing your positive experience with us, David! We're delighted to hear that you were impressed with our service department and the friendliness of our team. Brandon Rowland and Bryan Womack are valuable members of our staff, and we're glad they were able to assist you with your vehicle needs and ensure your satisfaction with the repairs. We appreciate your continued trust in Gene Messer Toyota and look forward to serving you as a long-term customer.