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Gene Messer Toyota
Lubbock, TX
1,158 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,158 reviews
June 22, 2025
I was under of the assumption that toyota car care was 3 year 30,000 miles. I was suprised with a charge for something I thought was covered 100%. $116.00 I didn't realize I was going to have to pay. YOU year 30,000 miles. I was suprised with a charge for something I thought was covered 100%. $116.00 I didn't realize I was going to have to pay. YOU KNOW WHAT HAPPENS WHEN YOU ASSUME. This is the exact reason I bought my car from STREET TOYOTA IN AMARILLO. I have tried and tried to buy a car from gene messer toyota two different times and I always leave frustrated. Should I feel that way when I'm the customer? More
by Eddie
Employees Worked With
Not sure
June 22, 2025
Brian was very attentive and professional They got my car done quickly. Thank you all car done quickly. Thank you all More
by Patti
June 17, 2025
Great service from Kade Riley. The shopping experience was swift and painless. I look forward to recommending Kade to friends and family! The shopping experience was swift and painless. I look forward to recommending Kade to friends and family! More
by FR
Employees Worked With
June 17, 2025
Friendly professional and very clean facility and they are very well informed on their vehicles are very well informed on their vehicles More
by crackerjack88130
Employees Worked With
June 16, 2025
Luke @ Toyota is great! Very helpful & very professional! He helped me find three vehicles! He is not pushy. That’s a big plus. I would recommend Toyota to anyone which I do Very helpful & very professional! He helped me find three vehicles! He is not pushy. That’s a big plus. I would recommend Toyota to anyone which I do.! More
by Gypsy
Employees Worked With
Luke
June 14, 2025
Amazing people. Always a great experience for service. Easy to make appointment and get me in and out in a timely manner Always a great experience for service. Easy to make appointment and get me in and out in a timely manner More
by djjrandall
