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Gene Messer Toyota

Lubbock, TX

Overview
Employees
Reviews
Vehicles
4.7
1,158 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6102 19th St

Lubbock, TX

79407

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Showing 1,158 reviews

June 12, 2025

They did not inspect the vehicle before selling to me. My tire pressure on two of the four tires had low tire pressure like 25psi my back right light was also out when returning home from purchasing the v More

by Hunter.scott2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe
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June 11, 2025

The people were courteous and the service was quick and easy! They even had a coffee shop! More

by dtrcbl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Salinas
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Jun 15, 2025 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2025

The dealership intake area was clean, the man who checked me in was fast and efficient. The waiting area was nice, roomy and clean. I was kept up to date on the progress of my car by text message. I even rec More

by Bcmej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember any names
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Jun 13, 2025 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

They are awesome at this location,,, Matt is usually my service guy and he always takes care of me when I take my Tacoma in… everyone is prompt and quick More

by Javier Velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Jun 12, 2025 -

Gene Messer Toyota responded

Hello Javier, thank you for your kind review; we are happy to pass along your comments to Matt here at Gene Messer Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2025

Had a good experience. Was provided a ride home and back when my vehicle was ready. More

by kshiplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with David
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Jun 10, 2025 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Adam was an excellent salesman and worked hard to get me in my new Highlander! I absolutely love it. I couldnt have asked for a better experience. More

by Millysue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in sales
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Jun 10, 2025 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

Excellent customer experience from our saleswoman Amanda and finance Eric. We will use this dealership again! More

by wes.texican
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Best Saleswoman, Eric Finance
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Jun 10, 2025 -

Gene Messer Toyota responded

Hello Wes, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2025

Johnny Jimenez III helped us out so much buying our Toyota RAV4. Him and his team were wonderful the entire way through the buying process and really met us where we were at. Couldn’t recommend more!!! More

by hannahbbyoo
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2025 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2025

Great service and great people. Go the extra mile to take care of me and make me feel taking care of me is important More

by dmdunn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Walker
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Jun 08, 2025 -

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2025

Amanda in the service department was friendly, kowledgeable and kept me informed on the work being done. More

by Val H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jun 06, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Amanda here at Gene Messer Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

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