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Gene Messer Toyota
Lubbock, TX
1,158 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,158 reviews
May 07, 2025
Gene Messer Toyota is always very professional and polite to deal with. Their video they send showing you what they are doing or found is nice. The automatic text messages keeping you informed is also a plus to deal with. Their video they send showing you what they are doing or found is nice. The automatic text messages keeping you informed is also a plus. Waiting in their lobby and grabbing a snack or coffee at Tim’s coffee bar makes the wait seem just like a comfortable coffee break. Thanks Gene Messer! More
by S_shortes
Employees Worked With
May 06, 2025
We went to just look but they made us a great deal so we decided to buy. I have bought several vehicles from them and they've always made me feel respected and walking away feeling like I got a good deal decided to buy. I have bought several vehicles from them and they've always made me feel respected and walking away feeling like I got a good deal More
by racosta37
Employees Worked With
May 05, 2025
As always prompt and professional service. At reasonable cost. What more could you ask for? At reasonable cost. What more could you ask for? More
by mwbrk
May 02, 2025
It is always easy to get an appointment time that works for me. The technicians are always very clear on procedures and cost. I won’t take my car anywhere else! for me. The technicians are always very clear on procedures and cost. I won’t take my car anywhere else! More
by GBeth
Employees Worked With
Bryan Elliot
May 01, 2025
Completed repair while I waited. Staff was courteous and helpful. Facility was clean and organized today Staff was courteous and helpful. Facility was clean and organized today More
by rldicker52
Employees Worked With
May 01, 2025
Efficient and informative. Communicated well, helped with hatch adjustment, had vehicle ready in a timely manner. Communicated well, helped with hatch adjustment, had vehicle ready in a timely manner. More
by acajaxcospan
Employees Worked With
May 01, 2025
Great experience, we had to come in from Amarillo,late. Our salesman, Kade did a great job for us with our purchase. Our salesman, Kade did a great job for us with our purchase. More
by jrfloiam
April 30, 2025
Very polite and courteous. Explained everything they planned to do. Completed work quickly and efficiently. Called me to report my thermostat cup I inadvertently lef Explained everything they planned to do. Completed work quickly and efficiently. Called me to report my thermostat cup I inadvertently left. More
by j.strick51
