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Gene Messer Toyota

Lubbock, TX

Overview
Employees
Reviews
Vehicles
4.7
1,158 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6102 19th St

Lubbock, TX

79407

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Showing 1,158 reviews

April 19, 2025

Stellar discribes the service and associated staff. Their people skills and attention to detail are extraordinary. More

by Going elsewhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Stephanie
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Apr 21, 2025 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

Very professional, technically sound, and very helpful. I am very pleased with the service at this facility. I will definitely return again. More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt.
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Apr 21, 2025 -

Gene Messer Toyota responded

Hi Kenny, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2025

Service department listened to my issues and ask my input. Everyone was friendly and kept me informed. I even got fresh popcorn while I waited in the wiring area! I world definitely make the 1.5 drive More

by Silver
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 21, 2025 -

Gene Messer Toyota responded

Hello Silver, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Made an appointment for service. The attendant was cordial. The waiting area is nice and comfortable. They completed the service taking reasonable time. More

by Sehcyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

Tyler was easy to work with, he was very communicative through the allocation process from start to finish so the purchase was seamless. More

by candalusite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jenkins
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Apr 18, 2025 -

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Employee was very nice and helpful! !!! Service was great!! Even the concession place !! Top notch!!! More

by Kathyvan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 16, 2025

Mathew was great at keeping us informed of progress and the car was fixed right first time. More

by Clive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Walker
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Apr 18, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We hope you have a great day!

April 15, 2025

Very quick, very professional and very thorough service! I really like the service department at this dealership! More

by ed.ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Apr 17, 2025 -

Gene Messer Toyota responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 12, 2025

Professional, excellent work and craftsmanship, helpful 👏, helpful, knowledgeable, on time, appointment at the time provided, enthusiastic, supportive, encouraging, and great job completed. More

by linda.kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Womak
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Apr 15, 2025 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 11, 2025

Very well run. The Uber is a great benefit too. Made it easier on my wife More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Gene Messer Toyota responded

Hi Robin, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

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