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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
843 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 843 reviews

May 16, 2025

Joshua was excellent to work with, providing us with the best experience purchasing a vehicle we have ever had at a dealership. We will definitely be coming back to Gene Messer Toyota for our future vehicle More

by jordancoriz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Jenkins, Brady Keys
Report | Print
May 18, 2025 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

I had such an amazing experience. Showed up Friday as they were closing, walked out Saturday with an new car, great payments and true respect for a dealership. More

by Ng572n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Chester
Report | Print
May 18, 2025 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2025

Lucas took his time and helped me with what I needed with no issues. He kept me updated and helped me out when I needed it. More

by rewing7777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas, Brady Keys
Report | Print
May 18, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Tyler was great. I would have preferred to know more details about the loan rate before coming in to sign paperwork. More

by tlukeanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jenkins
Report | Print
May 18, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

Comfortable, fully informed and helpful service for those waiting for their cars. David,my service agent, was considerate and knowledgeable. More

by kswda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kirkland
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May 18, 2025 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

The staff was super friendly. David was very helpful and knowledgeable. I had a great visit. More

by hvidal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Brady Keys
Report | Print
May 18, 2025 -

Gene Messer Toyota responded

Hi Hvidal, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2025

Great service as always. Matt always takes care of me and keeps me informed about my vehicle. More

by B. Rowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt walker, Brady Keys
Report | Print
May 16, 2025 -

Gene Messer Toyota responded

Hello, we're happy you found our staff member Matt to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2025

I’ve never had a bad service experience at Gene Messer Toyota. Team members are friendly, efficient and thorough. I appreciate the ease of scheduling, comfortable waiting area and simple check-in/check-ou More

by NCollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
May 13, 2025 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2025

Great service with care & concern. Greeted within seconds. Prompt service! Great communication and no pressure. Thank you More

by Brooksinterior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby, Brady Keys
Report | Print
May 13, 2025 -

Gene Messer Toyota responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 09, 2025

very good service. very good staff. very nice waiting area, good environment. all are good in short description. the best in Lubbock. More

by rayray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby service advisor
Report | Print
May 12, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

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