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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
876 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 876 reviews

June 16, 2025

Luke @ Toyota is great! Very helpful & very professional! He helped me find three vehicles! He is not pushy. That’s a big plus. I would recommend Toyota to anyone which I do More

by Gypsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke
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Jun 16, 2025 -

Gypsy responded

I have been with Toyota for many years! They’re a great dealership! Recently, I worked with a gentleman named Luke. He was great in finding me three different vehicles.! His time energy and effort was appreciated very professional! So go see Luke @ Toyota!

June 14, 2025

Amazing people. Always a great experience for service. Easy to make appointment and get me in and out in a timely manner More

by djjrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby cook, Brady Keys
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Jun 16, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2025

They were very thorough and very helpful. They kept me in touch with what was going on. Pleasant. atmosphere to wait in. More

by jsmorris48
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Gonzales
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Jun 15, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2025

Austin was the best ! Easiest purchase ever!!! Looking forward to purchasing another truck for our fleet ! More

by Cmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 15, 2025 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Austin! Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2025

From buying my car to servicing it everything is easy. I do wish they had a bigger selection but im happy with my purchase. More

by Ima82ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept
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Jun 14, 2025 -

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 12, 2025

They did not inspect the vehicle before selling to me. My tire pressure on two of the four tires had low tire pressure like 25psi my back right light was also out when returning home from purchasing the v More

by Hunter.scott2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe
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June 11, 2025

The people were courteous and the service was quick and easy! They even had a coffee shop! More

by dtrcbl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Salinas
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Jun 15, 2025 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2025

The dealership intake area was clean, the man who checked me in was fast and efficient. The waiting area was nice, roomy and clean. I was kept up to date on the progress of my car by text message. I even rec More

by Bcmej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember any names
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Jun 13, 2025 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

They are awesome at this location,,, Matt is usually my service guy and he always takes care of me when I take my Tacoma in… everyone is prompt and quick More

by Javier Velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt , Brady Keys
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Jun 12, 2025 -

Gene Messer Toyota responded

Hello Javier, thank you for your kind review; we are happy to pass along your comments to Matt here at Gene Messer Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2025

Had a good experience. Was provided a ride home and back when my vehicle was ready. More

by kshiplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with David
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Jun 10, 2025 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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