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Gene Messer Toyota
Lubbock, TX
493 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 493 reviews
March 08, 2016
Why I will recommend to others & buy from Gene Messer again Bought the car over the phone from Pace who gave us a good deal. Live near Amarillo but bought in Lubbock and will do it again. Eddie was a great he Bought the car over the phone from Pace who gave us a good deal. Live near Amarillo but bought in Lubbock and will do it again. Eddie was a great help in explaining all of my options. I was so impressed with Joe Enriquez. He was so professional, not pushy and explained everything in detail. Very impressed with his salesmanship. I never buy additional insurance but wanted to because of Joe. Don't let go of him! More
by tonja bilbrey
Employees Worked With
Pace Bixler, Joe Enriquez, Eddie Reyna
Helpful February 28, 2016
Friendly and fast From the first email to driving off the lot my experience was fantastic. Easiest buying experience I have ever had buying a vehicle. Randall was ver From the first email to driving off the lot my experience was fantastic. Easiest buying experience I have ever had buying a vehicle. Randall was very friendly, nice, and prompt with responses as we were making the deal. I felt like he truly did want to make it a great buying experience. From the test drive to the vehicle orientation Randall was great. Joe handled our financing and he was very thorough and explained all of our options. Great experience all around. We live in Midland but bought in Lubbock and we will do it again when the time comes. More
by theblases
Employees Worked With
Randall Van-Ess, Joe Enriquez
February 04, 2016
Smooth Transaction It was my first time doing business with Gene Messer but Joe & Eddie were great help in getting a vehicle for my wife. I would recommend anybody that It was my first time doing business with Gene Messer but Joe & Eddie were great help in getting a vehicle for my wife. I would recommend anybody that is shopping for vehicle go by Gene Messer Toyota and reach out to those guys. Thanks More
by Jram806
Employees Worked With
Joe Enriquez, Eddie Reyna
November 10, 2015
No pressure! We have not bought a car from a car lot in over 20 years. We came home with not just one, but two, "new to us" cars. Thanks to Joe's help and attitu We have not bought a car from a car lot in over 20 years. We came home with not just one, but two, "new to us" cars. Thanks to Joe's help and attitude we will definitely be back to Gene Messer! More
by Aguilar
Employees Worked With
Joe Enriquez
November 05, 2015
Expertise Gene messer Toyota servos is the best I've ever experienced. The keep u posted on future preventative maintainance just with an oilchainge. Their Gene messer Toyota servos is the best I've ever experienced. The keep u posted on future preventative maintainance just with an oilchainge. Their friendliness and customer service is second to none. I highly recommend gene messer Toyota for all of your vehicle needs and if u are ever looking for a vie hocks, Toyota is the way to go. I will never purchase anything but Toyota from now on. More
by Herbs-herbz
Employees Worked With
Nieves Garcia, Matthew Crasta
November 04, 2015
Ask for Joe One month after I bought my truck, I was sitting at a DMV over 100 miles away getting my plates and there was a problem with the paperwork. Joe answe One month after I bought my truck, I was sitting at a DMV over 100 miles away getting my plates and there was a problem with the paperwork. Joe answered my call and talked to the right people to get it worked out in minutes. If you want a salesman who goes above and beyond; ask for Joe. More
by Jmpeffer
Employees Worked With
Joe Enriquez
October 08, 2015
2011 Toyota Tundra Overall the dealership was great to work with. Salesman Joe was outstanding. This was an out of town sale which sometimes can be a hassle. I had no is Overall the dealership was great to work with. Salesman Joe was outstanding. This was an out of town sale which sometimes can be a hassle. I had no issues, and felt the dealership was upfront and honest the entire process. More
by Wilsonzeb
Employees Worked With
Mont Porter, Joe Enriquez
September 16, 2015
Great experience Smoothest purchase I have ever made. Our salesman was great, sales manager was friendly, and we were in and out signing the docs in the finance depar Smoothest purchase I have ever made. Our salesman was great, sales manager was friendly, and we were in and out signing the docs in the finance department. I would recommend Gene Messer Toyota to everyone! More
by Rsbt4him
Employees Worked With
Joe Enriquez
April 06, 2015
Good Job!!! Joe was professional and always on top of our needs.... I have been a customer of Gene Messer since 2002, and it's because of your customer service. Joe was professional and always on top of our needs.... I have been a customer of Gene Messer since 2002, and it's because of your customer service. There was a minimum haggling over price...and the deal was done!!! I appreciated Joe's use of technology.....he stayed in touch with us, but we were able to answer him at our convenience......good job!!!!! No pressure, just great service.....we will be back!!! More
by troberts57
Employees Worked With
Joe Enriquez
March 18, 2015
My Exerience Was Great. I really enjoyed my experience of buying my first car at Gene Messer Toyota. My car salesman was very helpful and did an excellent job in his service. I really enjoyed my experience of buying my first car at Gene Messer Toyota. My car salesman was very helpful and did an excellent job in his service. More
by RachM
Employees Worked With
Joe Enriquez
