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Gene Messer Toyota

Lubbock, TX

Overview
Employees
Reviews
Vehicles
4.7
998 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6102 19th St

Lubbock, TX

79407

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Showing 998 reviews

September 23, 2025

Friendly very knowledgeable prompt did a good job with communication explained everything in a timely manner would recommend to friend very happy with service More

by markbonney75
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Johnny jemenez
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Sep 25, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2025

I chose Gene Messer because of the professional people who work there and the service they provide!! More

by Txbebe2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Cook
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Sep 23, 2025 -

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2025

Very courteous and professional! Got my vehicle serviced and out the shop in a timely manner! More

by rosannabustos.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby Service Advisor
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Sep 23, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2025

I only get my car serviced at Gene Messer Toyota because their service department is amazing and every service representative that has helped me over the past 9 years have been friendly, professional, hones More

by karstults
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Bryan, Chris
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Sep 22, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2025

Great people Great service very convenient friendly personal well organized place very clean Great work and super fast More

by Edwinayala1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Elliott
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Sep 21, 2025 -

Gene Messer Toyota responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Awesome Bryan was very helpful and professional. I would certainly choose him next visit. So many people were polite and helpful. More

by Sols37chev
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
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Sep 21, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

They are always thorough and the coffee shop was a great area to get some work done while we waited More

by Joyce weidtshasteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2025 -

Gene Messer Toyota responded

Hi Joyce, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2025

Jake Chester was extremely accommodating to finding me the best car possible at a price point that would work with my budget. More

by flippermia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Chester
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Sep 20, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2025

They were friendly and quick. Adam was super nice. Thank you very much you guys. More

by bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 20, 2025 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2025

Excellent service from the salesman to the financial department. All staff was professional. The dealership was clean & bathrooms were clean as well, snack area was stock, overall a good experience More

by Joy4justice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Lopez & Eric G.
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Sep 20, 2025 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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