Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Gene Messer Toyota

Lubbock, TX

Overview
Employees
Reviews
Vehicles
4.7
1,140 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Contact Dealership
View Awards

6102 19th St

Lubbock, TX

79407

Directions

By Type

Showing 1,140 reviews

February 11, 2026

Showed up early for my appointment, told me it was gonna be an hour or so. Got me out within 45 minutes thanks! More

by mherrera0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Feb 14, 2026 -

Gene Messer Toyota responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

Very understanding and helpful and tell you what you need done to your car and what they done More

by wormly42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

Repaired car as promised and didn’t cost me an arm or leg. Thank you. More

by oflores346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Report | Print
Feb 13, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 10, 2026

The purchase was easy and explained well. All personal we attentive to my needs and wanted features. More

by cgc7938
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 09, 2026

The required maintenance went really well. They were very professional and the service didn’t take long. More

by dvmatte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2026

Bryan in customer service was excellent explained tire sensor issues. Excellent very helpful and courteous. More

by Atrevino2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Report | Print
Feb 12, 2026 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2026

Bryan was good communicating with the service we having at Toyota for our seqiuoa’s oil and tire change More

by Nousername271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan service
Report | Print
Feb 11, 2026 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2026

Muy buen trato del vendedor de autos Gustavo Alanis, me ayudó en el proceso de la compra del vehículo y proporcionó información del vehículo para decidir mi mejor compra, dieron seguimiento a la parte fina More

by Jose Llanas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick y Gustavo Alanís
Report | Print
Feb 05, 2026 -

Gene Messer Toyota responded

Hola José, nos alegra mucho que nuestro personal te haya brindado un excelente servicio durante tu visita a Gene Messer Toyota. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un excelente día!

February 03, 2026

Courteous, prompt, friendly staff. Recalls done in a timely manner. Waited only a few minutes, signed papers & I was on my way. More

by carolynjanesabbott
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Report | Print
Feb 05, 2026 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Luke the sales person amd John the finance guy both got me in my new truck. This was flawless and quick for a better feal than Inanticipated More

by rchesser01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2026 -

rchesser01 responded

Thank uou Gene Messer for getting me whatvinneeded at my price

Feb 03, 2026 -

rchesser01 responded

Thank uou - excellent process

Feb 05, 2026 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
8
9
10
...
114