Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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166 Reviews of Gene's Chrysler Dodge Jeep RAM
Successful purchase. I'm giving a good review because Darren, one of your sale staff was a friend of mine and he did his best to get me into a truck that I would be happy I'm giving a good review because Darren, one of your sale staff was a friend of mine and he did his best to get me into a truck that I would be happy with. More
Starting failure I've had many bad experiences in the past with unexpected repairs on my 2012 wrangler. This includes complaints and a history of bad surveys. Despit I've had many bad experiences in the past with unexpected repairs on my 2012 wrangler. This includes complaints and a history of bad surveys. Despite the long wait times for appointments the overall customer service and unscheduled repair times have dramatically increased therefore slowly increasing my satisfaction and likeliness to recommend genes to friends. More
best service I've ever had I just want to say the service representative BILL was amazing and extremely helpful. I've gone to a lot of dealerships and service centers and never I just want to say the service representative BILL was amazing and extremely helpful. I've gone to a lot of dealerships and service centers and never had the great experience I had at genes More
A Day at Gene's The reason for my visit to Gene's recently was to have my Ram 1500 serviced. The service was great and the staff was very professional and very courte The reason for my visit to Gene's recently was to have my Ram 1500 serviced. The service was great and the staff was very professional and very courteous. More
Great Came in for a oil change and that was done in 20 min. Then I explain that My Dodge 2500 drove off by itself and hit a Building and was in park.they we Came in for a oil change and that was done in 20 min. Then I explain that My Dodge 2500 drove off by itself and hit a Building and was in park.they went thew the computor to find the probem More
Extremely helpful Service Department I drove my 2015 Jeep Wrangler from Ct to Alaska to give to my son who is stationed in Eielson AFB. After putting 5000 miles on the vehicle, I decided I drove my 2015 Jeep Wrangler from Ct to Alaska to give to my son who is stationed in Eielson AFB. After putting 5000 miles on the vehicle, I decided to have the oil changed before turning the vehicle over to him. The staff was very friendly, professional, and quickly serviced the vehicle. However, they went out of their way to give us hint's on what to see while in Alaska. Advice on how to get the vehicle registered in my son's name, where to go and what to do. Considering I didn't buy the vehicle at that dealership, they went out of their way to make me feel like a valued customer. I want to give a heart felt thanks to all the members of the service staff. More
Everyone I came in contact with at Genes was helpful From the moment I walked into the Service Department at Gene's - Everyone was helpful and professional. My Service Writer clearly described items I ha From the moment I walked into the Service Department at Gene's - Everyone was helpful and professional. My Service Writer clearly described items I had concerns with to be checked by mechanic. The Shuttle Driver waited to see if I needed transportation. Another lady in Service I'm guessing maybe a lead helped as well. My truck was done unusually fast as they knew I was from out of town. When I returned my Service Writer was in a meeting however I was immediately and courteously helped by another Service Writer. More
Awesome Love the way they helped me get what I needed. I loved my Patriot but it just wasn't big enough for all my grandkids ?? Love the way they helped me get what I needed. I loved my Patriot but it just wasn't big enough for all my grandkids ?? More
Quick in and out . Fast friendly service,could use a few more cars to choose from,and more competitive pricing.overall experience was good, I would probably buy another Fast friendly service,could use a few more cars to choose from,and more competitive pricing.overall experience was good, I would probably buy another vehicle from Gene's. More
Oil Change Awesome service, fast and efficient! No appointment necessary, they check tire pressure (even the spare tire), window cleaner, etc! Clean and nice wai Awesome service, fast and efficient! No appointment necessary, they check tire pressure (even the spare tire), window cleaner, etc! Clean and nice waiting room w/ TV and coffee! More