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Genesis Of Santa Rosa - Service Center
Santa Rosa, CA
313 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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313 Reviews of Genesis Of Santa Rosa - Service Center
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November 17, 2023
The personnel at Manly Hyundai have always taken extremely good care of us. We are very satisfied with the service! extremely good care of us. We are very satisfied with the service! More
by larocque0
Verified Customer
Helpful November 16, 2023
Talked to them lye in the day & did not understand what future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. More
by EYENADENE
November 16, 2023
This dealership was responsive to all of my questions and had very good costumer service. had very good costumer service. More
by alexl
November 16, 2023
Conveniently located with staff that recognizes you quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. More
by LYNNOHARA
November 16, 2023
Laura is a very special lady. She has helped me with my car since I bought it in I believe 2016. She know how to treat her customers. She has helped me with my car since I bought it in I believe 2016. She know how to treat her customers. More
by TERRIGWILLIAM
November 15, 2023
Survey that requires 15 word comment is annoying and will discourage further participation for rating. discourage further participation for rating. More
by JNKHUANG
Employees Worked With
November 15, 2023
Always has the best customer service, you know what’s all of your options are so you can make the best decision of your options are so you can make the best decision More
by nrapalyea
November 15, 2023
Everyone was helpful, friendly, and knowledgeable. ..good coffee, clean restrooms...I felt well taken care of ..good coffee, clean restrooms...I felt well taken care of More
by MYSTIC_YETI
November 15, 2023
Super easy. Everyone was friendly and helpful. They have a nice waiting area to hang at while you wait. Everyone was friendly and helpful. They have a nice waiting area to hang at while you wait. More
by SMKAS
November 14, 2023
The wait time was unsatisfactory and unacceptable, for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for a 2 hour service. I left the dealership at 5:55pm, nearly five hours later. I had a similar experience the prior time I was there. I have never had wait times like this from any other automotive service provider. I don't know who David Shlling is. And I dont understand the relationship between Genesis and Manly Hyundai since no one explained that to me. More
by groundedmagic
Employees Worked With
