Genesis of Atlanta

The service is excellent. This was my first visit on 05/13/21 and the environment was welcoming from the service to the sales department. Dwayne Palmer guided me through the purchase of my vehicle with 05/13/21 and the environment was welcoming from the service to the sales department. Dwayne Palmer guided me through the purchase of my vehicle with the utmost professionalism. He was so kind and caring. He explained in detail the pros and cons of purchasing/leasing and actually listened to all my concerns. He treated me like family and for that alone, I will be forever grateful for his assistance. He is definitely an asset to the Genesis of Atlanta family. More

Great service! No pressure atmosphere. From the receptionist to the business manager and everyone in between, great job! Everyone willing to help and get you in a vehicle! Darrow Moore was fantas receptionist to the business manager and everyone in between, great job! Everyone willing to help and get you in a vehicle! Darrow Moore was fantastic! More

Dwayne Palmer was one of the most professional car sales professional I have ever worked with. He found me the car I was looking for and kept it for me until I could make it to the dealership. He was very professional I have ever worked with. He found me the car I was looking for and kept it for me until I could make it to the dealership. He was very informative about the car and took all the time needed to give me details on the operation of my new Genesis GV80. I do not have one negative comment to make about him or the dealership. Everyone was very friendly and made you feel like you were at home during the process. I also would like to say that Sam Patel was great to work with in the finance department. He was pleasant to talk to and had a great sense of way of making you feel like a person instead of just a customer. Enjoyed the entire buying experience. That is not something that I can say about past car buying experiences. Thank you Dwayne and Sam for making this happen. More

When i went to purchase a GV-80, I had been told of Mr. Darrow Moore exceptional ability to assist through this process. Unfortunate Mr. Moore wasn't there the day When I came to pick up my GV80 two days Darrow Moore exceptional ability to assist through this process. Unfortunate Mr. Moore wasn't there the day When I came to pick up my GV80 two days later, Mr. Moore help me with everything about this Genesis automobile. Thank You Mr. Moore for you help and assistance, even though you didn't sell me the automobile you were the ultimate professional in helping me understand this beautiful product. Your patience and giving of your time is commendable. THANK YOU. Another Jim Ellis asset. More

I had a great buying experience at Jim Ellis Genesis and with the salesperson, Darrow Moore. I was looking for a particular exterior / interior color combination in the limited supply Genesis GV80 SUV and D with the salesperson, Darrow Moore. I was looking for a particular exterior / interior color combination in the limited supply Genesis GV80 SUV and Darrow found it. Thanks for your help Darrow! More

Darrow is patient, knowledgeable, caring and worked with me to ensure I got the vehicle I wanted at a fair price. There was no pressure to just sell a car. me to ensure I got the vehicle I wanted at a fair price. There was no pressure to just sell a car. More

They were very patient. They met our offer for the trade-in They explained the different options for leasing and buying. Excellent customer service overall trade-in They explained the different options for leasing and buying. Excellent customer service overall More

Great service! Darrow provided me with all my options for what I was looking for and was extremely patient while I thought through my options and made my decision. what I was looking for and was extremely patient while I thought through my options and made my decision. More

My experience at Jim Ellis Genesis was outstanding from start to finish. Upon first arriving at the dealership Darrow Moore greeted me promptly and with ease. He didn’t give off that car salesperson vibe t start to finish. Upon first arriving at the dealership Darrow Moore greeted me promptly and with ease. He didn’t give off that car salesperson vibe that can make the experience unnerving. He was pleasant, proficient, and there was no pressure with him. He was very easy to talk with, and even assisted me via text on his day off. All in all, he was an excellent sales person and I would highly recommend him to anyone looking for a car. Mark in finance was equally as pleasant and explained things clearly when signing. Thanks to them both, and Jim Ellis Genesis for making this daunting experience, a very pleasant one!! More

Darrow was awesome. Made it so efficient and was so responsive. He had the vehicle ready, paperwork ready. Really great stuff from the Jim Ellis team. responsive. He had the vehicle ready, paperwork ready. Really great stuff from the Jim Ellis team. More