Genesis of Charlotte

Service was great thank you to my salesman Farrid in the whole team 💙🦋💜 color is Dope G70 gang gang lol whole team 💙🦋💜 color is Dope G70 gang gang lol More

The service dept took care of my recall issue, and change oil, rotate my tires and icing on a cake was they washed my car too. My representative name was Ramon and he was very professional, thorough and v oil, rotate my tires and icing on a cake was they washed my car too. My representative name was Ramon and he was very professional, thorough and very very friendly. I would recommend him in a heartbeat. Genesis is lucky to have him. More

My car had a recall They called me and offered valet service to take care of the recall Worked great! service to take care of the recall Worked great! More

I had an awesome experience at the dealership. Salesman was very knowledgable and the sales manager worked with me to create an exceptional buying experience. Highly recommended! Salesman was very knowledgable and the sales manager worked with me to create an exceptional buying experience. Highly recommended! More

I had an excellent experience at Genesis of Charlotte! Helio did an awesome job assisting me with turning in my vehicle and getting into a new lease. His customer service was exceptional from start to fin Helio did an awesome job assisting me with turning in my vehicle and getting into a new lease. His customer service was exceptional from start to finish. He was professional, helpful, and made the entire process smooth and stress-free. I truly appreciate the outstanding service and would definitely recommend Genesis of Charlotte to others! More

David was knowledgeable and explained all the features very well. He took time and allowed us to ask questions. He was very professional as he walked us through the steps to complete our purchase. The very well. He took time and allowed us to ask questions. He was very professional as he walked us through the steps to complete our purchase. The dealership had vehicle options to choose from and all the staff were enjoyable to work with. More

Ramon is wonderful. Cares for his service customers and follows up when he says he will do something or get something done. And he is genuinely nice and thoughtful. Cares for his service customers and follows up when he says he will do something or get something done. And he is genuinely nice and thoughtful. More

Ramon was courteous and got me a loaner car due to the amount of work that was required. amount of work that was required. More

We had an amazing experience with Katie in the Service Department at Genesis. She made sure that my husband and I had all the information needed to make a decision, and advocated for us with the manufact Department at Genesis. She made sure that my husband and I had all the information needed to make a decision, and advocated for us with the manufacturer to ensure that we had the most cost efficient price. Katie walked with us through the whole process and has checked in with us to make sure things are still going well. We will recommend her every time! More

This is my second time purchasing a Genesis. The first was the GV80 and this time went with the GV80 Coupe. I will never own anything but a Genesis. I’ve been so pleased. This dealership has im The first was the GV80 and this time went with the GV80 Coupe. I will never own anything but a Genesis. I’ve been so pleased. This dealership has impeccable service. Andres was our salesman and he made the purchase very simple and stress free. Thank you Andres! I love my Coupe! More