Genesis of Edmond

Great assistance from all of the staff for my vehicle needs. Service manager Mr Jeremy Imes was especially helpful. I highly recommend servicing your Genesis here. needs. Service manager Mr Jeremy Imes was especially helpful. I highly recommend servicing your Genesis here. More

Stellar customer service! We were pleasantly surprised by how quickly and professionally our GV70 service was handled after a truly abysmal experience with Genesis of Norman. We were pleasantly surprised by how quickly and professionally our GV70 service was handled after a truly abysmal experience with Genesis of Norman. Genesis of Edmond is our go-to Genesis dealership! Highly recommended! More

Outstanding service department. They take the time to visit with you to understand the issues with your vehicle and determine best path for repair to ensure your satisfaction. The They take the time to visit with you to understand the issues with your vehicle and determine best path for repair to ensure your satisfaction. Their service department is the reason we purchased a second Genesis. More

Very helpful and kind. Work is always done very well and in a timely manner. Work is always done very well and in a timely manner. More

Regular maintenance and service on my GV80 was completed quickly and with no issues or concerns. The Service Manager was courteous and professional. My only issue was that the wash bay was not available, quickly and with no issues or concerns. The Service Manager was courteous and professional. My only issue was that the wash bay was not available, so my car did not get washed when the service was complete. More

Steven and Noah were very friendly and helpful. Took plenty of time to explain all the features on the gv70 & gv80 to help us make our final decision. The entire experience was great. Took plenty of time to explain all the features on the gv70 & gv80 to help us make our final decision. The entire experience was great. More

I love my Genesis G80! The service center is clean and everyone is so helpful. I never mind waiting there if needed because everything is so comfortable, but loaner cars ar The service center is clean and everyone is so helpful. I never mind waiting there if needed because everything is so comfortable, but loaner cars are always available. Aaron, Michelle and RJ are awesome. They are smiley and kind and know just how to take care of people. Best place ever! More

The service representatives that you meet when you bring the car in are always great and amazing and will do the correct thing to fix the car. However the mechanics aren't as amazing. I've had to take my ca the car in are always great and amazing and will do the correct thing to fix the car. However the mechanics aren't as amazing. I've had to take my car in multiple times for the same issue due to it not being fixed correctly the first time. More importantly these are errors that could have been caught before releasing the car back to the customer. For example, 1st time my rear windshield wiper fluid was leaking. I picked up the car thinking it was fixed but when I tried using the rear windshield wiper it still wasn't fixed. Another was the AC line, it supposedly got fixed but then a few days later it stopped working, this was the middle of August during a very hot day. Somehow fixing the AC line caused the windshield motor unit to be moved enough to where now the windshield Wipers were not working as normal. I love Genesis and their service representatives, but the mechanics need an upgrade and double check the work they do before handing the car back to the customer. More

Very informative, answered questions and went above and beyond to ensure we had a great experience. Received detailed information regarding my car (just in for an oil change). Great job and I highly reco beyond to ensure we had a great experience. Received detailed information regarding my car (just in for an oil change). Great job and I highly recommend! More