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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
700 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 700 reviews
December 07, 2024
Very nice dealership, professional staff, accommodating. .. Negotiating was not contentious, very respectful and friendly. Felt we got a fair deal on our trade. Jon Paul gave us all the time we needed on the .. Negotiating was not contentious, very respectful and friendly. Felt we got a fair deal on our trade. Jon Paul gave us all the time we needed on the test drive and explaining the tech in the vehicle. Overall a good experience. More
by CB
Verified Customer
December 07, 2024
John and Kelly are terrific and very professional. When Genesis of Goshen closed they made the transition to Englewood seamless. I am 85 and could not come to Englewood for services but John and Kel When Genesis of Goshen closed they made the transition to Englewood seamless. I am 85 and could not come to Englewood for services but John and Kelly took care of everything. I am very grateful. More
by DRG1965
Employees Worked With
Other Employees :
I Han interaction with the people not rated.
December 04, 2024
Terrible communication and lack of responsibility when mistakes are made on their end, blaming customer mistakes are made on their end, blaming customer More
by JACKIEVILOMAR
December 03, 2024
Everything went great, very easy to deal with and the valet service was such an amazing convenience valet service was such an amazing convenience More
by Frankprez99
December 02, 2024
Everyone in the in the service department are a helpful & a pleasure to deal with. a pleasure to deal with. More
by steved
December 01, 2024
I had gone to another genesis dealer with the same issue on a brand new car , the other dealer kept the car for 28 days without finding the solution to the issue after Genesis of Englewood had the car for 2 on a brand new car , the other dealer kept the car for 28 days without finding the solution to the issue after Genesis of Englewood had the car for 2 days they diagnosed the issue ordered the part and corrected the problem - one small issue remained but they were responsive and proactive More
by Daryey
Employees Worked With
November 30, 2024
Convenient location, can walk in town when waiting. Pleasant personnel. Minimum wait time, in and out as promised. Car was super clean when service completed. Appointment was easy to set up and alt Pleasant personnel. Minimum wait time, in and out as promised. Car was super clean when service completed. Appointment was easy to set up and alter, if necessary. All this, and no charge. More
by MICHAELCUSSEN45
Employees Worked With
November 29, 2024
He is smart, responsive, and helpful. I am handicapped. I and my brother did shopping while waiting for my car. John emptied the groceries from my brother’s car into the corner of the sho I am handicapped. I and my brother did shopping while waiting for my car. John emptied the groceries from my brother’s car into the corner of the showroom, so my brother could go home, and then put the groceries into my car when it was ready. More
by MCCULLOCH68
Employees Worked With
November 27, 2024
Customer service was great! They communicated with me every step of the way and delivered on time and exactly what was promised! They communicated with me every step of the way and delivered on time and exactly what was promised! More
by Charles R.
Employees Worked With
