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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
797 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 797 reviews
October 19, 2024
Good service fixed all issues and service manager is patient and listens to all issues patient and listens to all issues More
by Kumar
Verified CustomerEmployees Worked With
October 19, 2024
Their services is excellent so far. Great customer service and also service was done on time Great customer service and also service was done on time More
by rich2pm
October 19, 2024
It was such a pleasure shopping at Genius of Englewood. Jeff and Stella are amazing. The smoothest transaction any customer could ask for. I would recommend them to everyone. Way to go!!! Jeff and Stella are amazing. The smoothest transaction any customer could ask for. I would recommend them to everyone. Way to go!!! More
by janett12254
October 18, 2024
My experience at Genesis of Englewood was excellent. My sales representative Jin Chun was excellent in explaining the details of the vehicle and making the sales experience easy and uncomplicated. All o My sales representative Jin Chun was excellent in explaining the details of the vehicle and making the sales experience easy and uncomplicated. All of the sales representatives that I delt with and all of the personnel that I delt with were helpful courteous and well informed. Based on my experience with the purchase of my 2025 Gv70 I would highly recommend your dealership. Your sales should be commended. It was a pleasure to do business with you. Thank you. Dr. Tom Testa More
by drttesta
October 18, 2024
Overall, a great experience, Tyler was able to get me a very fair deal on our GV 80 he was extremely knowledgeable about the car, very easy to deal with, very professional. The whole process was quick and very fair deal on our GV 80 he was extremely knowledgeable about the car, very easy to deal with, very professional. The whole process was quick and Tyler did a great job on delivering the car as promised in short time frame. Tyler delivered top level concierge like service, great job! More
by MLupia
Employees Worked With
Clinton Ma, Tyler Higgins
October 18, 2024
Extreme customer focus very friendly attentive to customer needs top notch quality service ultra reliable customer needs top notch quality service ultra reliable More
by Michael.e.prevoznik
October 17, 2024
Came in for a recall notice and the staff was very friendly and helpful during my time there. friendly and helpful during my time there. More
by SH3
Employees Worked With
October 17, 2024
Planned for a loner. Told 45 min car will be ready. Next fuel pump recall needs to be addressed. 1:30 car done. 2:30 still no car my 45 min is now 3 hrs. Service agent ve Told 45 min car will be ready. Next fuel pump recall needs to be addressed. 1:30 car done. 2:30 still no car my 45 min is now 3 hrs. Service agent very nice but still. Sales men very nice. Lease up in Dec planned to lease a new Genesis. Love the car. Rethinking my car choice. Front people lovely. Something is wrong in service More
by eloisetkhoury
Employees Worked With
October 17, 2024
Very knowledgeable. There are several cars in several colors so you can see your choices. There are several cars in several colors so you can see your choices. More
by ARJAE53
October 17, 2024
Though it took longer than expected for the repair, Jason did a great job on keeping me informed of the status of my vehicle and offered me options to choose from. did a great job on keeping me informed of the status of my vehicle and offered me options to choose from. More
by HJ
Employees Worked With
