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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.7
699 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 699 reviews

March 10, 2024

Christopher was an exceptional employee and helped me from the moment I walked into the dealership. He made the visit smooth and walked me through everything More

by NAWALALMONTASER
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're thrilled to hear that Cristopher provided you with exceptional service during your visit to our dealership. Ensuring a smooth and informative experience for our customers is always our goal, and we're delighted to know that Cristopher met and exceeded your expectations. Best Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Very efficient and courteous Pick up and drop off was done as promised Vehicle came back clean More

by fancyjanet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that Cristopher provided you with efficient and courteous service. Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Nice to see genesis dealership very clean space comfortably waiting area they treat you with respect nice lot with a show case of thier vehicles... More

by xdiaz416
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your visit to our dealership and that Neysha provided you with excellent service. Our team takes great pride in maintaining a clean and comfortable environment for our customers, and we're glad to hear that it made a positive impression on you. Best Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Best Genesis dealer. I have ever been to. They care about their customers. Good service. More

by RANDALL11
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We're delighted to hear that Cristopher provided you with exceptional service during your visit to our dealership. Ensuring our customers feel valued and well taken care of is always our top priority! Best Regards, Michael Hill mhill@benzelbusch.com

March 09, 2024

I had bad experience with another Genesis dealers (yes, 2 in a row) in the area but what a difference Jeff made. He is personable, professional and most importantly listened what I was looking for and come More

by jung89378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for sharing your experience with us! We're truly honored that Jeff was able to turn your previous negative experiences into a positive one. Providing exceptional service and transparent pricing is what we strive for, and we're thrilled to hear that Jeff's personable and professional approach made such a difference for you. Your recommendation means the world to us, and we're grateful for the opportunity to assist you in finding the perfect Genesis. If you ever need anything else or have any questions, please don't hesitate to reach out. We'll be here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

March 09, 2024

He knows what a customer wants and takes care of every detail what I want. All the process had been smooth and fast enough. More

by deekaycore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that Jeff provided you with exceptional service and went above and beyond to ensure all your needs were met. Warm Regards, Michael Hill mhill@benzelbusch.com

March 09, 2024

Excellent service. Attentiveness and courtesy. Felt welcomed by Neysha and well taken care. She provides excellent costumer care. More

by RBRENNER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Neysha provided you with excellent service and made you feel welcomed and well taken care of during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

March 07, 2024

I received courteous and timely service I would recommend your dealership to anyone who ask about your service More

by curveysimmons
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
Report | Print
Mar 08, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Neysha provided you with courteous and timely service during your visit to our dealership. It's always our goal to ensure that every customer receives the best possible service, and it's gratifying to know that Neysha exceeded your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Mar 31, 2024 -

curveysimmons responded

Excellent service

March 06, 2024

Very nice & Professional. Loaner car as requested was available. Showed empathy when unable to fix vehicle. More

by LADD.alexia8
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
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Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that you found our team at Genesis of Englewood to be very nice and professional. Regards, Michael Hill mhill@benzelbusch.com

March 05, 2024

Very courteous and professional. Also accommodating to my schedule and needs. I felt that Clinton was working with me towards striking a deal to make me leave the dealership happy More

by SHLALA4
Recommend Dealer
Yes
Employees Worked With
Clinton Ma, Clinton Ma
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Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that you found our team at Genesis of Englewood to be courteous, professional, and accommodating. Providing excellent service and ensuring our customers' needs are met is our top priority, and we're glad Clinton was able to work with you to make your dealership visit a positive one. Regards, Michael Hill mhill@benzelbusch.com

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