Genesis of Englewood powered by Benzel-Busch - Service Center

As a first time customer I was a bit concerned about having my G90 towed in . But Neysha was a pleasure to work with and my vehicle was repaired quickly having my G90 towed in . But Neysha was a pleasure to work with and my vehicle was repaired quickly More

The only person that I felt, was trying to help me yesterday was Neysha Ortiz. I do not know why she is got such low rating on my previous evaluation, probably internet bug or something. So I made a yesterday was Neysha Ortiz. I do not know why she is got such low rating on my previous evaluation, probably internet bug or something. So I made a screenshot of the previous page and email it or text it to someone in this dealership Other vice, as I said yesterday - it eas a nightmare of an experience… More

I had an excellent experience with the service department. I was kept well informed and the service was prompt and well-done department. I was kept well informed and the service was prompt and well-done More

Nightmare … no concerns about customer needs. No return calls Horrible experience I will explore other options.Hopefully there are some No return calls Horrible experience I will explore other options.Hopefully there are some More

Very pleasant and knowledgeable staff. The dealership was easy to work with and Tamara was highly responsive. The dealership was easy to work with and Tamara was highly responsive. More

"I purchased my GV80 from this dealership, but the experience was disappointing. On the day I picked up the vehicle, I noticed a cracked front grill. I reported it to the manager, who took a photo of experience was disappointing. On the day I picked up the vehicle, I noticed a cracked front grill. I reported it to the manager, who took a photo of the VIN number and promised to order a replacement. However, after a week of waiting, I was told that the part was on backorder. I received the same excuse for three months, until I took matters into my own hands and contacted another dealership, which had the grill in stock. I had to escalate the issue to the head service manager to get it resolved. The poor service and lack of follow-through have left a bad taste in my mouth, and I will not be doing business with this dealership again." More

They are very professional and kind. They fulfilled all of my questions and concerns about new car leasing. They fulfilled all of my questions and concerns about new car leasing. More

My visit to the Genesis of Englewood was a pleasant experience.The employee were very professional, as usual.The waiting area is very comfortable, and the wait time was minimal. I was totally satisfied experience.The employee were very professional, as usual.The waiting area is very comfortable, and the wait time was minimal. I was totally satisfied with the visit. More

The dealership was modern, clean and well organized. Staff was friendly and kept me and to date as the service happened and sent me a virtual link with my tech walking me through what was done. Excellen Staff was friendly and kept me and to date as the service happened and sent me a virtual link with my tech walking me through what was done. Excellent experience More

Very professional and Steve the pre owned manager was a great asset to the dealership great asset to the dealership More