Neysha Ortiz
Neysha Ortiz at Genesis of Englewood powered by Benzel-Busch

Neysha Ortiz

Service Advisor

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Neysha Ortiz

April 27, 2024

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Employee Rating

This was my 2nd time dealing with the concierge services of the dealership since I purchased my vehicle less than four months ago. The personnel and service did not disappoint. More

by LBONNEMERE
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Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar

April 27, 2024

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Great. The updates were fantastic. -- including the video of the maintenance of the vehicle. Also the staff was incredibly professional. My wife would like More

by AndersonJAntoine
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Recommend Dealer
Yes

April 27, 2024

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Disappointed that my car was returned to me dirty otherwise I am happy with the service More

by GARBIST
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Recommend Dealer
Yes

April 26, 2024

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The Genesis Team was very helpful and accommodating. I really appreciate all they did to help More

by BOBVALLANIO0249
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Recommend Dealer
Yes

April 25, 2024

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They communicated well. Every single step of the way. I didnt feel as if i was annoying them when talking to them - something that other local genesis dealers made me feel a More

by APNDAN
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Recommend Dealer
Yes

April 24, 2024

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Chris was very courteous and the whole team was very efficient. The concierge service promptly greeted me upon arrival, and the video made by the mechanic was very helpful. More

by willow1210
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Recommend Dealer
Yes

April 20, 2024

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Excellent service, very professional and friendly. Make you feel at home. Highly recommended. Type of great employees More

by santanahhg
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Recommend Dealer
Yes
Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team provided you with professional and friendly service. Creating a welcoming atmosphere where our customers feel at home is important to us, and we're glad we could achieve that during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

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Profesional cordialy service, thankyou. Swift service. Technika level high knowlige and suppprtfor check up techniczna and financial. More

by WALERIAN
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Recommend Dealer
Yes
Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words and positive feedback! Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

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It was one of the most easiest servicing appointments. I have owned cars different cars but I am blown away by Genesis concierge service More

by jinay
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Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that your servicing appointment with us was one of the easiest you've ever had. Warm Regards, Michael Hill mhill@benzelbusch.com

April 17, 2024

Dealership Rating
Employee Rating

Very pleased with the professionalism of Ms Ortiz and pleased with the members of the service department More

by IRA5
Recommend Dealer
Yes
Apr 17, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that Ms. Ortiz and our service department team were able to provide you with the professionalism and service you deserve. Warm Regards, Michael Hill mhill@benzelbusch.com

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