Genesis of Hilton Head
Hardeeville, SC
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101 Reviews of Genesis of Hilton Head
Great service! No problem getting an appointment in a reasonable amount of time. Service staff are helpful and nice to deal,with. No problem getting an appointment in a reasonable amount of time. Service staff are helpful and nice to deal,with. More
A little difficult to get a service appointment but overall experience was excellent. Brett went above and beyond and did an outstanding job communicating with me. overall experience was excellent. Brett went above and beyond and did an outstanding job communicating with me. More
People were great! However nobody answers the phone. I hung up after 12 rings. It did not matter if I dialed new or used cars. Not only could you possibly have lost a s However nobody answers the phone. I hung up after 12 rings. It did not matter if I dialed new or used cars. Not only could you possibly have lost a sale, but this is the kind of word of mouth that will tarnish the overall dealership, regardless of the make of car the customer was looking for. More
I had to wait 6 weeks to get a required service appointment. No car was offered for me to use. No offer to pick up and deliver my car. I live 40 minutes away and would have appreciated a complement appointment. No car was offered for me to use. No offer to pick up and deliver my car. I live 40 minutes away and would have appreciated a complementary car like Audi always offered. More
On time service. Friendly staff. Full explanations. Snacks and drinks in waiting area. Car washed and ready when promised. Friendly staff. Full explanations. Snacks and drinks in waiting area. Car washed and ready when promised. More