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Genesis of Mentor
Mentor, OH
141 Reviews
The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 141 reviews
Verified Customer
December 08, 2025
Love the car more than any I have ever had. The only complaint is that it is very hard to call in for service as once reception answers phone (always promptly), it is not easy to get service t The only complaint is that it is very hard to call in for service as once reception answers phone (always promptly), it is not easy to get service to answer. They are very courteous and helpful once they do, but it is clear that there are not enough people in service handling calls, and I feel sorry for them as they work so hard. Other than that, LOVE GENESIS! More
by joyanzalone
December 08, 2025
Everything went fantastic and Haley and the dealership were great to work with. I would purchase another car from them if needed. were great to work with. I would purchase another car from them if needed. More
by sstjean732
December 05, 2025
The service department personnel were kind, friendly, attentive, and professional . I came without an appointment and they took care of me right away . attentive, and professional . I came without an appointment and they took care of me right away . More
by DJJAMES56
Employees Worked With
December 04, 2025
It was a pleasure buying my new Genesis G70 at Genesis of Mentor. Kyle and the team provided excellent service. It was the best experience that I have had in a car dealership. Mentor. Kyle and the team provided excellent service. It was the best experience that I have had in a car dealership. More
by carlos.subauste
Employees Worked With
Kyle McClaugherty
November 29, 2025
CJ and the rest of the team did an outstanding job. The entire process was quick and seamless. The service department is top notch as well. The entire process was quick and seamless. The service department is top notch as well. More
by GTS
November 28, 2025
The professionalism of this establishment is the best I’ve ever experienced. The atmosphere is excellent as well Special shoutout to Jon for his excellent customer service. I like the fact that I receiv I’ve ever experienced. The atmosphere is excellent as well Special shoutout to Jon for his excellent customer service. I like the fact that I received a follow up text. This location exemplifies the type of service I expected when I purchase my vehicle and should be the blueprint for others to follow More
by woodyrara
Employees Worked With
November 28, 2025
The building is amazing and the atmosphere was calm and classy. And that goes for the staff as well. classy. And that goes for the staff as well. More
by MIMIAHLIN
