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Genesis of Mentor
Mentor, OH
203 Reviews
The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 203 reviews
November 28, 2025
The professionalism of this establishment is the best I’ve ever experienced. The atmosphere is excellent as well Special shoutout to Jon for his excellent customer service. I like the fact that I receiv I’ve ever experienced. The atmosphere is excellent as well Special shoutout to Jon for his excellent customer service. I like the fact that I received a follow up text. This location exemplifies the type of service I expected when I purchase my vehicle and should be the blueprint for others to follow More
by woodyrara
Verified CustomerEmployees Worked With
November 28, 2025
The building is amazing and the atmosphere was calm and classy. And that goes for the staff as well. classy. And that goes for the staff as well. More
by MIMIAHLIN
November 27, 2025
I was delighted by the professionalism of every single employee at Genesis Mentor! A special thanks to Joe Kennedy for his calm and patient style! He answered all my questions with such courtesy and clas employee at Genesis Mentor! A special thanks to Joe Kennedy for his calm and patient style! He answered all my questions with such courtesy and class! Best service I’ve ever had at a car dealership and I’ve been to many dealerships these last 38 years of driving! More
by CHEKIMDMZ
November 26, 2025
Excellent experience with Genesis of Mentor. Great people all around, spoke with 4 or 5 different people and all asked if we were being cared for and if we had any questions. Hayley and AJ were Great people all around, spoke with 4 or 5 different people and all asked if we were being cared for and if we had any questions. Hayley and AJ were responsive and followed up during the buying process. Zach was great to work with in closing the deal with finance. Highly recommend More
by loren.kranz
November 26, 2025
Each member of the staff I dealt with, made me feel like I was their priority. All concerns were addressed, even exceeding my expectations! I highly recommend the team at Genesis of Mentor! I was their priority. All concerns were addressed, even exceeding my expectations! I highly recommend the team at Genesis of Mentor! More
by joelaquidara3
November 26, 2025
We enjoyed a great experience with both AJ and Joe Kennedy. They were wonderful and easy to work with. Kennedy. They were wonderful and easy to work with. More
by smcrill82
November 22, 2025
I am happy with my car I purchased at Mentor Genesis in Mentor Oh. Will recommend in futures Mentor Oh. Will recommend in futures More
by BORIQUA65
November 21, 2025
Excellent Already did the survey The service was fantastic. Couldn't have asked for better service very pleased with the vehicle sales, staff, and service personnel. fantastic. Couldn't have asked for better service very pleased with the vehicle sales, staff, and service personnel. More
by Johns cadillac
Employees Worked With
Jon
