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Genesis of Mentor

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.8
203 Reviews
The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Contact Dealership

8494 Tyler Blvd

Mentor, OH

44060

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Showing 203 reviews

June 27, 2026

Exceptional in going extra mile for customer satisfaction. They do it right. Allison is a pleasure to work with.. Count me very impressed. Facility is nicely designed and very comfortable. More

by SJvanuum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
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Jul 01, 2026 -

Genesis of Mentor responded

Thank you for your wonderful review! We're thrilled to hear Allison went above and beyond to provide an exceptional experience. We appreciate your kind words about our team and facility, and we're glad you left impressed. Thank you for choosing Genesis of Mentor!

June 26, 2026

Allison Sutton was very courteous, helpful, and knowledgeable. She mad me feel welcome. She is talented. More

by RONARNDT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Sutton
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Jul 01, 2026 -

Genesis of Mentor responded

Thank you for your wonderful review! We're thrilled to hear Allison provided such a courteous, knowledgeable, and welcoming experience. We'll be sure to share your kind words with her. We appreciate your business and look forward to serving you again at Genesis of Mentor.

June 26, 2026

Very pleasant and easy to work with. Job was done in a timely manner. car was washed when I came to pick it up. More

by BILLUFDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ebeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2026

This is my second time to the Genesis Dealer in Mentor, Ohio and everyone there is amazing to deal with. The sales team is great, management is amazing and the finance department makes everything smooth. G More

by shannon.mcginnis0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Borris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ebeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kennedy, Kevin Fonesca
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Jul 01, 2026 -

Genesis of Mentor responded

Thank you for your wonderful review and for choosing Genesis of Mentor again! We're thrilled to hear our sales, management, and finance teams made your experience smooth and effortless. We truly appreciate your continued trust and look forward to serving you for many years to come.

June 26, 2026

Other than not fixing my car and damaging it causing me to be at the dealership Saturday morning at 7:15 am(one hour away) all is good. The service advisor did her job well- but whoever worked one my car More

by TMU3245
Workmanship
Recommend Dealer
No
Employees Worked With
Allison is great
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Jul 02, 2026 -

Genesis of Mentor responded

Would be ok for the Service Manager to reach out to you so we can address the experience you had.

June 25, 2026

Terrific service from Genesis of Mentor. It was so good that I bought a new car there while my old car was in for an oil change. I also received outstanding service from Joe Kennedy and More

by adorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kennedy and Jennifer Skrtic
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June 25, 2026

Hayley was extremely nice and knowledgeable of the vehicle. She took her time and was patient with me, and it was a pleasure to work with her (you really should give her an office, as she deserves on More

by jhlav710
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayley Borris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2026

The dealership is very beautiful and clean. A wonderful atmosphere! The workers there are very pleasant and nice to associate with! Kevin is very knowledgeable,kind, listens and makes sure you More

by quiana_gulley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 23, 2026 -

Genesis of Mentor responded

Thanks for the review. We appreciate your business

June 21, 2026

Good waiting area, pretty quick on the work. Always friendly. Get some cable tv going! More

by mikec29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ebeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 21, 2026

The servant agent that took care of me was polite and friendly. She explained what the service would be and that’s exactly what I got. She called me when car was ready to be picked up. Everything went ve More

by jimalarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name I’m sorry
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