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Genesis of Mentor
Mentor, OH
118 Reviews
The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 118 reviews
January 16, 2026
Service was prompt and professional with All questions answered and or explained to my satisfaction. answered and or explained to my satisfaction. More
by RGRAHAMWHITE3
Verified CustomerEmployees Worked With
January 15, 2026
Lots going on when I arrive, but everyone was alert and attentive. Great service and care. attentive. Great service and care. More
by LAMONT.MACKLEY
Employees Worked With
January 11, 2026
I haven't bought a car in approximately 7 years and was dreading the experience. Genesis of Mentor made my buying experience pleasant, informative, and considerate of my time. My salesman CJ was clearly dreading the experience. Genesis of Mentor made my buying experience pleasant, informative, and considerate of my time. My salesman CJ was clearly an expert on my GV80 Coupe and made my decision to purchase a new Genesis an easy one! More
by jkahl
January 10, 2026
Allison is very efficient and great representative of your firm. Dan (mechanic) is a skilled technician. Quality dealership. your firm. Dan (mechanic) is a skilled technician. Quality dealership. More
by jptinohio
January 09, 2026
Very chic and warm. I enjoyed the experience. Keep up the excellence! I would do it again! I enjoyed the experience. Keep up the excellence! I would do it again! More
by LYNNESEONLY
January 08, 2026
Super response, excellent service experience. The staff was amazing and everything they said they were going to do, they did! Dealership was beautiful and even the coffee was delicious! Can't The staff was amazing and everything they said they were going to do, they did! Dealership was beautiful and even the coffee was delicious! Can't say enough good things and I'm looking forward to my next visit. More
by cfisher10
Employees Worked With
January 07, 2026
The dealership was top-notch very clean service was excellent. All employees were very friendly and engaged and seemed very happy. AJ was excellent and so was Joe Kennedy. excellent. All employees were very friendly and engaged and seemed very happy. AJ was excellent and so was Joe Kennedy. More
by desantisp55
Employees Worked With
Other Employees :
Joe Kennedy
January 05, 2026
We live almost forty miles away. It was well worth the drive. Staff very pleasant and efficient It was well worth the drive. Staff very pleasant and efficient More
by b_carrabine
Employees Worked With
January 05, 2026
My car was there for a week, 2 of the days were holidays. I called on the 8th day and I was told my service advisor was not there and he would call me on day 9. I was like what!! I asked why she couldn't loo I called on the 8th day and I was told my service advisor was not there and he would call me on day 9. I was like what!! I asked why she couldn't look? Anyways It was just one more thing that irked me, the car has other issues that I reported the first month I had the car, and you could tell they didn't believe me. I picked up that car drove it to Cadillac and traded it in. Now I am Happy. Will never own a Genesis again and hope no one asks me about them, I will be honest. More
by jackibooms
Employees Worked With
