Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,073 Reviews of Genesis of Milwaukee - Service Center
Sort by
August 18, 2022
My Santa Fe will not start after sitting for a couple of days. We have replaced the battery. We keep taking it into the dealership and they tell us nothing is wrong. In fact, most recently they told us that days. We have replaced the battery. We keep taking it into the dealership and they tell us nothing is wrong. In fact, most recently they told us that we cannot expect a car to start after sitting for a couple of days. This is ridiculous and makes no sense at all. This is very disappointing since we just recently purchased a Palisade from the same dealership. If this is not resolved, we will never purchase another Hyundai. More
by glendaconforti
Verified CustomerEmployees Worked With
Helpful August 17, 2022
My car was kept for over a month, rental car wasn’t offered until more then a week went by. When I picked up my car the check engine light went on before I even left the lot. Took it back in, no part a offered until more then a week went by. When I picked up my car the check engine light went on before I even left the lot. Took it back in, no part available for 3 more weeks. Two additional mechanical issues occurred, these were asked to be fixed. Neither was addressed when I picked up my car again. So my heat nor my easy entry seat are working. I am dreading having to take my car in again, and this all began when car only had 9,000 miles on it. More
by AMYTBRAUN5
Employees Worked With
August 15, 2022
Staff was friendly and helpful. I asked how long will it take for a oil change said about a how . The service call less than half hour said your vehicle was done! I asked how long will it take for a oil change said about a how . The service call less than half hour said your vehicle was done! More
by JACKM2
Employees Worked With
August 12, 2022
Call if you wish but really believe I bought a lemon. I’ll never buy or recommend Hyundais again. I’ll never buy or recommend Hyundais again. More
by FIT2020LIFE
Employees Worked With
August 11, 2022
Easy to work with. Work is done correctly. Even washed the car. Love this dealership. Work is done correctly. Even washed the car. Love this dealership. More
by JSTARK4020
Employees Worked With
August 10, 2022
They are always so fast and friendly whenever I get service done. Plus everything is always easy to understand when they explain things. service done. Plus everything is always easy to understand when they explain things. More
by phoenixlover12
Employees Worked With
August 09, 2022
Getting through to the service department to schedule is very difficult. I left multiple messages with no response. Finally to get my appointment scheduled I had to ask for a manager and sit on hold for alm very difficult. I left multiple messages with no response. Finally to get my appointment scheduled I had to ask for a manager and sit on hold for almost half and hour. If I had known when I purchased my car that this would be the case I NEVER would have purchased from here. More
by LENNETT.GENSEL
Employees Worked With
August 04, 2022
Boucher Hyundai gave me prompt excellent service. The service rep- Jean Sommers greeted me immediately upon my arrival with a smile and went straight to work The service rep- Jean Sommers greeted me immediately upon my arrival with a smile and went straight to work More
by TimmAicher
Employees Worked With
Jean Sommers
August 03, 2022
Very helpful and Courteous. Answered questions. Followed up and made sure I was satisfied and happy. Answered questions. Followed up and made sure I was satisfied and happy. More
by TUSHAR673
Employees Worked With
