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Genesis of Naples
Naples, FL
457 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 457 reviews
May 01, 2025
The dealership is overwhelmed. This is my first major repair experience (other than oil changes). It was a disaster. I smelled gas in the cab of the car and outside. In the end This is my first major repair experience (other than oil changes). It was a disaster. I smelled gas in the cab of the car and outside. In the end, it was determined that I needed a new fuel line. BUT IT TOOK ELEVEN DAYS BEFORE THEY EVEN LOOKED AT IT. No loaners available so I had to use Enterprise car rental. I received misinformation (or no information) from the service advisor multiple times. Tried to call to get a status update and the phone just rang and rang and eventually disconnected (multiple times). I had to go there in person to find out what was happening. Far from the "Genesis Experience" that was sold when I bought the car. More
by kesmant
Verified CustomerEmployees Worked With
Other Employees :
In the end, Pawel Bartnicki was most helpful and professional.
April 30, 2025
JC was very friendly and professional. He got me in and out quickly. We will be back next season He got me in and out quickly. We will be back next season More
by Terrypeglow
April 30, 2025
Awesome from start to finish. Drew was great. Definitely was an easy buying process. Car was delivered clean and Drew took his time explaining all the features the car had to o Drew was great. Definitely was an easy buying process. Car was delivered clean and Drew took his time explaining all the features the car had to offer. More
by Monthly Customer
April 30, 2025
THEY UNDERPROMISED AND OVERDELIVERED AS TO MY NEEDS. THEY ASSURED ME THAT THEY COYULD TAKE ME HOME AND PICK ME UP THE NEXT DAY (NOT THE GREATEST SOLUTION, BUT ACCEPTABLE) AND THEN THEY COMPLETED WORK T THEY ASSURED ME THAT THEY COYULD TAKE ME HOME AND PICK ME UP THE NEXT DAY (NOT THE GREATEST SOLUTION, BUT ACCEPTABLE) AND THEN THEY COMPLETED WORK THE SAME DAY (ONLY ABOUT 1.5 HOURS OF WAIT). PETER FRANKS DID VERY WELL. More
by Rbcouncil
Employees Worked With
PETER FRANKS
April 29, 2025
Excellent service and communication, friendly and respectful staff. I bought my GV70 up north but I will always do my service here. respectful staff. I bought my GV70 up north but I will always do my service here. More
by RWILLARD
Employees Worked With
Pawel (don't remember last name but he is from Poland)
April 28, 2025
A great experience and quickly accomplished purchase. tony did a great job introducing me to the features at delivery. tony did a great job introducing me to the features at delivery. More
by ltreise
Employees Worked With
April 28, 2025
Performed Xzilon treatment on my new GV80 Coupe. Linda was expedient and friendly and service was done timely. Linda was expedient and friendly and service was done timely. More
by RSPERANZA
Employees Worked With
April 27, 2025
As the car only has 11,000 miles and have no problems. The only problem I had to wait 4-5 weeks for an appointment. The only problem I had to wait 4-5 weeks for an appointment. More
by PATBILLH
Employees Worked With
