
Genesis of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I'm sure service will be improved once new facility is constructed. Not sure what Genesis was thinking as no one seems to have a dedicated service center. constructed. Not sure what Genesis was thinking as no one seems to have a dedicated service center. More
Mike made my purchase of the GV70 seamless. Will recommend Genesis of Naples to all my friends. Will recommend Genesis of Naples to all my friends. More
Sales department communication was terrible. No-one answers the phone and no-one returns calls. No-one answers the phone and no-one returns calls. More
JC was great. He wanted to make sure I was home and had someone to deliver it back. He went over everything and wanted to make sure that the experience was great He wanted to make sure I was home and had someone to deliver it back. He went over everything and wanted to make sure that the experience was great More
Very well organized considering the total renovation. My service experience was seamless. Pawel took exceptional care of me and my vehicle. Well done! My service experience was seamless. Pawel took exceptional care of me and my vehicle. Well done! More
Pawel was absolutely terrible terrible service terrible people what an absolute xxxx show would consider getting a Mercedes people what an absolute xxxx show would consider getting a Mercedes More
Professional and very personable crew can’t wait for the new showroom to be open. new showroom to be open. More
Can’t wait for new facility to be built. The layout of present service area is too crowded. The layout of present service area is too crowded. More
No body answers the phone, must wait too long to make an appointment. No loaner cars available. Service writer had no personality. However the dealership is under construction. Still no excuse! appointment. No loaner cars available. Service writer had no personality. However the dealership is under construction. Still no excuse! More