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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.7
784 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 784 reviews

December 03, 2025

quick to respond to a problem with the car. Did the service in less than a day. More

by jverzella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino - 5 stars
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Dec 03, 2025 -

Genesis of Naples responded

Hi Ella, thanks so much for taking the time to leave Genesis of Naples a great review!

December 03, 2025

Michael was great. Arranged an Uber to get me home and then got my car diagnosed when I did not have a scheduled appointment. More

by hfccpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
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Dec 03, 2025 -

Genesis of Naples responded

Thank you for sharing your experience with Genesis of Naples! It’s great to know Michael could assist you with your vehicle. We hope to see you again down the road!

December 02, 2025

Good work when you finally get a response from them. Their collective follow up is mediocre More

by elbest.elbest
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Quintana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Miron
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Genesis of Naples responded

Elbest - I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

December 01, 2025

Arli was fantastic! He was very professional, courteous and answered all the questions we had. More

by jims5463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arlington Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Genesis of Naples responded

Jim, thanks so much for the 5-star review of Genesis of Naples! Arli will appreciate your kudos.

December 01, 2025

Great experience! My sales rep, Rob Reilly did a great job learning my needs and getting me in a car that met my expectations. He performed a very thorough review/tr More

by debbie.mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Genesis of Naples responded

Hi Debbie, we're glad Rob helped you find the perfect car and provided a thorough review at delivery. Thank you for choosing Genesis of Naples and sharing your experience!

December 01, 2025

We particularly enjoyed working with Arlington. He was very well informed and courteous. Dealership is large but easy to deal with. More

by hakbell3
Recommend Dealer
Yes
Employees Worked With
Arlington Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Genesis of Naples responded

Thank you for highlighting Arlington's expertise and professionalism. We're proud to have him on our team. We appreciate your business and welcome you back to Genesis of Naples anytime.

December 01, 2025

I would like to recognize the extraordinary service provided by Pawel at the front.He is a great asset to your business. More

by FABIJOSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Genesis of Naples responded

Thank you for recognizing Pawel's exceptional service! We’re lucky to have him on our team. Your feedback made our day and we’ll be sure to share it with him! - The Genesis of Naples Team

December 01, 2025

Another Amazing Experience for my 2nd Genesis GV70. This Vehicle is better in every way than my 2022 which was fantastic to begin with !! Worked again with Mike Colgan who was better than ever and was More

by jonesnaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Colgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Genesis of Naples responded

Congratulations on your new Genesis GV70! We're so pleased to hear you've returned for a second and had yet another smooth experience with Mike and our team. All of us at Genesis of Naples truly appreciate your repeat business and glowing review. Enjoy every mile in your new vehicle!

November 30, 2025

Ari is the best! !! Great customer service and very thorough. I would buy from him again More

by jims5463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arlington Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2025 -

Genesis of Naples responded

Thanks for the kind words for Ari! The Genesis of Naples team is here to help with any future automotive needs!

November 30, 2025

The certified used auto purchase has a serious wheel issue. The problem is ongoing and the dealership has not yet step up. Maybe the dealership will make it right. Ask again in several weeks and I wi More

by marshall r
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Genesis of Naples responded

Marshall, I'm truly sorry to learn about the ongoing issue with your vehicle's wheel. Please give me a call at your earliest convenience so we can discuss how best to assist you and work towards resolving the problem. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

Dec 02, 2025 -

marshall r responded

I was informed this afternoon the dealership has step up an agreed to fix the wheel problem. I love the Genesis GV 80 and I love my sales person Bryan Geary. All is well that ends well.

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