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Genesis of Naples

Naples, FL

4.6
457 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 457 reviews

April 08, 2025

Nicely done! Fast, courteous and efficient. . Doesn’t hurt that the coffee is good, too! More

by vjscron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Genesis of Naples responded

We really appreciate you taking the time to leave Genesis of Naples this awesome review, thank you!

April 08, 2025

Service advisor Jjc was great. Work was finished right when he said it would be More

by RANDYGORDON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Genesis of Naples responded

Randy, thank you for leaving Genesis of Naples a five-star review. We are happy to hear that Jjc was timely and ensured your vehicle was taken care of.

April 08, 2025

Terrible experience! Typical used car salesman mentality. No integrity! From the salesman to the sales manager. More

by josehollyd2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Delisio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Genesis of Naples responded

Jose, I'm sorry to hear about your experience. We strive for integrity and professionalism in all our interactions, so this feedback is concerning. Please reach out if you'd like to discuss further or have any questions. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

April 08, 2025

My Service Advisor was great. They did regular maintenance and fixed a nagging problem. They kept me informed of the progress. All in all, a good trip to the Service Department. More

by DONNABB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.C.- Service Advisor
Apr 08, 2025 -

Genesis of Naples responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Genesis of Naples took great care of your vehicle and kept you informed throughout the process. We appreciate your support!

April 08, 2025

Professional service Good communication I like the reminders they sent a week before the scheduled service More

by TMCD219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Prater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Franks
Apr 09, 2025 -

Genesis of Naples responded

Thank you for sharing your positive experience with Genesis of Naples! We're glad to hear that our professional service and communication, including the reminders, met your expectations. We look forward to serving you again in the future!

April 07, 2025

Our experience was one of ease and convenience. We did everything over the phone as the showroom is 3 hours from us.Arlington was very professional, and made the process go very smoothly. More

by SUSIERATZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arlington Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Genesis of Naples responded

We're delighted to hear that Arlington provided a seamless and convenient experience for you at Genesis of Naples, even from afar. Thank you for choosing us! Safe travels with your new vehicle!

April 05, 2025

Very accommodating and professional. They are also very good listeners and are responsive. They have very good backup! More

by JOHNFISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Millang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kalinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Genesis of Naples responded

Thank you for sharing your experience with Genesis of Naples! We're delighted to hear that our team was accommodating and attentive. We appreciate your feedback and look forward to serving you again in the future!

April 04, 2025

we just bought new genesis gv70. our sales rep Rob Reilly made the experience simple & pleasant. he was professional, frendly & extremely responsive. we feel like we got an excelle More

by spoleti123
Recommend Dealer
Yes
Employees Worked With
Louis Schipani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : rob reilly
Apr 04, 2025 -

Genesis of Naples responded

We're delighted to hear that Rob made your experience at Genesis of Naples simple and pleasant! Enjoy the new GV70, and thank you for choosing us.

April 03, 2025

People were really helpful but the entire area was very chaotic. It appeared as if they were understaffed and overbooked. There are limited options in this area to get my Genesis serviced. The only other n More

by BRADFLO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc Davis
Apr 03, 2025 -

Genesis of Naples responded

Thank you for sharing your feedback. We are working on improving our staffing to ensure smoother service in the future. If there's anything else you'd like to discuss, please feel free to reach out to me directly. Thank you, Joy Zellers-Rautenkranz - Operations Manager (239) 325-1999 ext. 3231 genesismanager@gotamiami.com

April 03, 2025

Pawel is the best and I greatly appreciate his service for me!! I have dealt with him several times and EVERY time it is great. Thank you More

by TEDCDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Apr 03, 2025 -

Genesis of Naples responded

We're delighted to hear that Pawel consistently provides you with great service at Genesis of Naples! Thank you for your continued trust and support.

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