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Genesis of Naples

Naples, FL

4.6
530 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 530 reviews

April 28, 2025

A great experience and quickly accomplished purchase. tony did a great job introducing me to the features at delivery. More

by ltreise
Recommend Dealer
Yes
Employees Worked With
Anthony "Tony" Catalina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Genesis of Naples responded

We're delighted to hear that Tony made your purchase experience smooth and informative at Genesis of Naples. Thank you for choosing us, and enjoy all the features of your new vehicle!

April 28, 2025

Performed Xzilon treatment on my new GV80 Coupe. Linda was expedient and friendly and service was done timely. More

by RSPERANZA
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sawyer Scandore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Genesis of Naples responded

We're delighted to hear that Linda provided friendly and efficient service during your Xzilon treatment at Genesis of Naples. Thank you for choosing us, and enjoy your new Genesis GV80 Coupe!

April 27, 2025

Mike made my purchase of the GV70 seamless. Will recommend Genesis of Naples to all my friends. More

by johnmjacksonsr510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Colgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Burdge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Stall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Genesis of Naples responded

John, thank you for leaving Genesis of Naples a five-star review! We are happy to hear that Mike delivered a wonderful buying experience. Enjoy your new Genesis GV70!

April 27, 2025

As the car only has 11,000 miles and have no problems. The only problem I had to wait 4-5 weeks for an appointment. More

by PATBILLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Genesis of Naples responded

Pat, thank you for sharing your feedback with us at Genesis of Naples. We're glad to hear you're enjoying the car and apologize for any inconvenience caused by the wait time. We'll work on improving our scheduling process!

April 27, 2025

I'm sure service will be improved once new facility is constructed. Not sure what Genesis was thinking as no one seems to have a dedicated service center. More

by MURSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Genesis of Naples responded

Thank you for sharing your thoughts with us. We appreciate your patience and understanding as we work on improving our facilities at Genesis of Naples. We're committed to enhancing the service experience for all our customers!

April 27, 2025

Quality workmanship Facility is all torn apart being renovated; tough to maneuver in the area. More

by SGWHITE959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Apr 29, 2025 -

Genesis of Naples responded

Thank you for the great review. We look forward to seeing you again at Genesis of Naples!

April 26, 2025

Sales department communication was terrible. No-one answers the phone and no-one returns calls. More

by jstryker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Genesis of Naples responded

I sincerely apologize for any miscommunication made on our end. I would appreciate the opportunity to speak with you to see what I can do to help straighten things out. I will search for your contact information, but in case I am unable to locate it, please feel free to give me a call. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

May 01, 2025 -

jstryker0 responded

It is now 3:22pm on Thursday and I have not heard from a service advisor yet about replacing my front rotors per our conversation this morning. Please call me at 703-629-8977. My time is getting short. We leave on May 7.

May 02, 2025 -

Genesis of Naples responded

We are happy that we could now resolve this issue and take care of your rotors. Thank you!

April 26, 2025

JC was great. He wanted to make sure I was home and had someone to deliver it back. He went over everything and wanted to make sure that the experience was great More

by DZWEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Genesis of Naples responded

We're delighted to hear that JC provided such a thorough and considerate experience at Genesis of Naples. Thank you for sharing your positive feedback, and we hope you're enjoying everything about your new vehicle!

April 26, 2025

Very well organized considering the total renovation. My service experience was seamless. Pawel took exceptional care of me and my vehicle. Well done! More

by karluzfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Apr 29, 2025 -

Genesis of Naples responded

We're delighted to hear that Pawel provided exceptional service during your visit at Genesis of Naples, even amidst the renovations. Thank you for sharing this positive feedback!

April 25, 2025

Got me in quickly! Replaced 2 tires in a couple of hours. Peter gave good advice. More

by PCCOGLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Frank
Apr 25, 2025 -

Genesis of Naples responded

Thanks for stopping in at Genesis of Naples for some new tires! We are glad that Peter gave excellent advice.

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