
Genesis of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Sales department especially Drew is the best The service department is the worst. Had my car hostage for three months for a one hour fix on my air conditioner never could get feedback of status and service department is the worst. Had my car hostage for three months for a one hour fix on my air conditioner never could get feedback of status and if I did It was totally false information. Pablo and his team need to go to a customer service seminar. More
Drew was knowledgeable, understanding and resourceful. He made the purchase seamless and easy. I have recommended him to my friends. We would not have made this purchase without his guidance. He made the purchase seamless and easy. I have recommended him to my friends. We would not have made this purchase without his guidance. More
Tony was helpful and made sure he satisfied our needs. He made the process seamless. He made the process seamless. More
It was great. The service manager knew his job and was very professional. I find him essential The service manager knew his job and was very professional. I find him essential More
Tony treated me like a friend. Easy purchase. I will recommend Genesis of Naples to others Easy purchase. I will recommend Genesis of Naples to others More
Everybody we dealt with at Genesis was great. Arlington wrapped everything up nicely and provided great instruction about using the features. I will recommend Genesis to my friends. Arlington wrapped everything up nicely and provided great instruction about using the features. I will recommend Genesis to my friends. More
Great Valet service. Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting More
Over all experience was smooth, easy, and associates worked very hard to please my wants and needs in buying a new car. worked very hard to please my wants and needs in buying a new car. More
Other than the wait to get an appointment, the service was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for picku was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for pickup. This is one of six vehicles we have purchased at this dealership and they know how to get it done in the service department More
On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. personnel. Concierge service made it easy and convenient. More