Genesis of Naples - Service Center

Pawel is great to work with. Car still runs great with your help. Disappointed no Genesis cars in showroom to see while waiting for ride. Car still runs great with your help. Disappointed no Genesis cars in showroom to see while waiting for ride. More

Tech very helpful and experienced Pleasant surroundings. He arranged for transportation home and back to pick up the car. surroundings. He arranged for transportation home and back to pick up the car. More

My salesman, Dean, was easy to work with and understood the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis o the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis of Naples to be my Genesis dealership of choice !!! More

Clean and efficient; very pleasant staff. . Lack of loaner cars and basically no F&B were downers. . Lack of loaner cars and basically no F&B were downers. More

Concierge service was excellent and right on time. All items requiring service were properly addressed. All items requiring service were properly addressed. More

You are crazy ! I did this total review about a week after my visit, It was all Excellent and then you demand a 15 word minimum so i signed out ! You need to rethi I did this total review about a week after my visit, It was all Excellent and then you demand a 15 word minimum so i signed out ! You need to rethink your survey ! Roy Bateman More

Service desk excellent. Delivered car back as promised and on time very pleased with service Delivered car back as promised and on time very pleased with service More

Came in at closing with a leaking tire. Could not be fixed and fortunately you had 1 in stock. Service lead and mechanic stayed overtime to replace the tire. Exceptional customer service! Could not be fixed and fortunately you had 1 in stock. Service lead and mechanic stayed overtime to replace the tire. Exceptional customer service! Thanks to the team for putting the customer 1st. It’s my first Genesis after owning Mercedes, BMW and Porsche and it’s perfect. More

was not able to get my car in for service on the dates i wanted. Also no vehicles available. My car wad in service for 3 weeks. I had to rent a car, pay for it and have been waiting 2 weeks for my refund. D wanted. Also no vehicles available. My car wad in service for 3 weeks. I had to rent a car, pay for it and have been waiting 2 weeks for my refund. Dealership should have rented the car for me. More

Pawel was very helpful. The entire process was great! I look forward to to getting my car serviced here in the future. The entire process was great! I look forward to to getting my car serviced here in the future. More