Genesis of Naples - Service Center

Pick up and service was as promised. Was disappointed that a vehicle wash was not done as agreed to when vehicle was purchased. Also Tc service advisor would not respond to two days of t Was disappointed that a vehicle wash was not done as agreed to when vehicle was purchased. Also Tc service advisor would not respond to two days of text messages about the wash! Overall very poor customer focus. More

This is my second review responding to a service issue that was not corrected as reported. I can be reached at 404 307-6633. Tim Rogers that was not corrected as reported. I can be reached at 404 307-6633. Tim Rogers More

Always friendly and willing to help. I’ve been very satisfied with everyone I’ve met. I’ve been very satisfied with everyone I’ve met. More

Naples of Genesis combines excellent service with prompt and courteous attention to their customer’s needs. and courteous attention to their customer’s needs. More

JC in Genesis service was excellent. Friendly, professional and went out of his way to be helpful. Well done!!! Friendly, professional and went out of his way to be helpful. Well done!!! More

No loaner but the Uber you got me and my car brought to me at work was great. me at work was great. More

Label did a great job, not only in getting my car serviced but also showing where to get coffee, the rest rooms, etc. With the renovation going on and trailers everywhere I would have been lost in no serviced but also showing where to get coffee, the rest rooms, etc. With the renovation going on and trailers everywhere I would have been lost in no time. More

Very pleased with the service Genesis of Naples. The service was actually performed faster than expected and Genesis reimbursement was provided in days. The service team is always very professiona The service was actually performed faster than expected and Genesis reimbursement was provided in days. The service team is always very professional, focused on customer satisfaction, quality service and expedience. CJ, is a perfect example of customer first and a wonderful representative of Genesis. More

Service was completed in a timely manner and I was impressed with the staff efficiency of getting our car ready for our return trip. Well done, especially with all the remodeling being done. impressed with the staff efficiency of getting our car ready for our return trip. Well done, especially with all the remodeling being done. More