Geneva Foreign & Sports

A Disappointing Decline at Geneva Foreign & Sports What was once a respected, family-owned dealership has unfortunately devolved into a chaotic and unprofessional operation. My recent experi Sports What was once a respected, family-owned dealership has unfortunately devolved into a chaotic and unprofessional operation. My recent experience was deeply frustrating and revealed a troubling shift in culture and customer care. From the start, I encountered a lack of professionalism. The three sales reps I dealt with were clearly inexperienced — they struggled to answer basic questions about the vehicles and frequently gave contradictory or misleading information, clearly pushing hard to get cars off the lot rather than prioritizing transparency or client trust. The owner, Dan Z, displayed an alarming level of arrogance and defensiveness when concerns were raised. Rather than addressing valid issues or standing behind the dealership’s name, he deflected, dismissed, and avoided accountability. It felt less like a business serving customers, and more like a personal ego project with no real leadership. The vehicles themselves were shockingly underprepared. The car I looked at was dirty — both inside and out — and it was handed over without even a full tank of gas. That may sound minor, but it reflects a broader problem: cutting corners, minimizing effort, and delivering as little as possible. It gave the impression that the dealership is struggling financially, doing just enough to get by without investing in the quality or experience that customers deserve. This is not the Geneva Foreign & Sports people used to trust. It’s a shadow of its former self, with poor management, untrained staff, and a total disregard for customer satisfaction. If you’re thinking of buying a vehicle here, do yourself a favor and look elsewhere. This dealership is no longer what it once was. More

Always kind, knowledgeable, considerate, professional and quick!! I have always had wonderful experiences with all my car needs! I don’t understand why anyone in Finger Lakes region wouldn’t take their vehic quick!! I have always had wonderful experiences with all my car needs! I don’t understand why anyone in Finger Lakes region wouldn’t take their vehicles there!! More

Michael, the salesman lied to us about their being no accidents on the car. When we went to trade it in it turned out there were four prior accidents they failed to disclose. We never would have purchase accidents on the car. When we went to trade it in it turned out there were four prior accidents they failed to disclose. We never would have purchased a used car with four accidents. It cut out trade in value by half, costing us thousands for a car we already paid too much for with it's accident history. When I spoke to Ashley the office manager she told me they didn't need to tell us that information (even though we asked the salesman and he lied) and it was our fault for not specifically asking for a carfax report. She also said it was a "he said she said situation" about the salesman Michael lying to us. They deal in shady business practices. Stay away and go somewhere more reputable. Believe the honest bad reviews. Save yourself the trouble and money. By the way NYS has disclosure requirements, they are legally obligated to present this information and lying about it is fraud More

Dan Z. Was great to work with. Got me situated in my new BMW quick and easy. thanks again! Was great to work with. Got me situated in my new BMW quick and easy. thanks again! More

We travelled 5 hours to buy a used car sight unseen. Kelly P from sales was very helpful with getting us all the information we needed. The entire team made the buying process as smooth as possible. The Kelly P from sales was very helpful with getting us all the information we needed. The entire team made the buying process as smooth as possible. They were completely transparent with condition of the vehicle. The vehicle had an unexpected issue right before we travelled to get it and the service team was able to rectify the issue before we got there to make the deal possible. Dan even took us for a tour around the entire facility. They perform all work in house and the quality shows! No outsourcing to different vendors with unknown quality. I wouldn’t hesitate to buy another vehicle from the team at Geneva Foreign More

Great service! Knowledgeable, professional and fast. Highly recommend this business. Thank you so much for your help! Knowledgeable, professional and fast. Highly recommend this business. Thank you so much for your help! More

Dan Z was pleasant to work with. The staff was friendly(especially Georgia!). We would definitely recommend to friends and family. The staff was friendly(especially Georgia!). We would definitely recommend to friends and family. More

The people here are very professional and respectful I recommend people to come here if they need service or if they are looking for a vehicle for as they have a great selection. recommend people to come here if they need service or if they are looking for a vehicle for as they have a great selection. More

1 1/2 years, 13k in repairs later from the 1st week of purchase with no help from Geneva. They stated we refused to come in, but told them 2 mths after purchase we couldn't make it that far due to engine purchase with no help from Geneva. They stated we refused to come in, but told them 2 mths after purchase we couldn't make it that far due to engine issues. Replaced timing chain, turbo, cam shaft, lifters and now finally the motor. the warranty that was sold to us as a commercial warranty denies yet another claim. Refused to pay for turbo because the one Geneva put in a mth after purchase was a used rusted turbo. This car has been taken to a VW repair shop closer to home every other month for an issue. We tried working things out with Geneva but they refused. Now the motor is shot and warranty refuses to pay for lack of lubricant even though this vehicle had 9 oil changes in a year. Still owe 15k and vehicle can't be driven.. More

I recently purchased a Volvo S60. Dan Zhovkliy did a wonderful job showing me all the cars that were in my price range and was very patient and respectful as I tried different car opt Dan Zhovkliy did a wonderful job showing me all the cars that were in my price range and was very patient and respectful as I tried different car options. I ended up purchasing the car on the same day I visited and he made the process smooth and painless. I highly reccomend him and this dealership! More