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Gengras Ford

Plainville, CT

2.7
402 Reviews

225 New Britain Ave

Plainville, CT

06062

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Showing 402 reviews

January 29, 2020

First time bringing vehicle to this dealer for service...very professional, fixed the problem and had the truck done on time! Very satisfied with the experience. More

by Mjshewokis
Recommend Dealer
Yes
Employees Worked With
Ryan
January 25, 2020

It was a absolute pleasure to have my vehicle serviced at Gengras Ford the service personnel were very professional and courteous. The facility was very clean and welcoming. More

by Frank
Recommend Dealer
Yes
Employees Worked With
Service manager
January 15, 2020

unsatisfactory customer service I brought my vehicle to Gengras a few minutes before my appointment time. on Tuesday, November 26th. When I made the appointment, they didn't tell me More

by tammyjoc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan
January 10, 2020

2nd vehicle bought in a year, enough said !!! The red ST Explorer is amazing had it for two weeks and once again thank for a very relaxing & honest buying experience. John Go VIKINGS ! More

by tgloehle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
December 28, 2019

They Don't Know What They're Doing After being told that Friday was not going to be busy I showed up to have an oil change done on my Ranger and have the two back tires swapped with my More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
December 27, 2019

the transaction was simple , easy and expedited. My wife Cindy and I , purchased 2 Ranger trucks, we traded in our 2 older vehicles and the payments ended up right where we were comfortable with. the More

by wluddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ateodosio
December 23, 2019

Service at this dealership has been excellent from purchasing a car to having it serviced. The staff is very courteous and professional. I very highly recommend them. More

by Bethrod
Recommend Dealer
Yes
Employees Worked With
Quick lane
December 13, 2019

New car lease and trade in of two vehicles First purchase of a Ford Escape with Gengras Ford after years with Crowley Ford. Always liked Crowley and Gengras is just as good. No problem with my More

by mjhayes44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Landry
December 12, 2019

Scheduled Maintenance Dropped of my F-150 the night before my appointment without a hassle. Next day I received a call about all of the maintenance that is recommended and More

by Daveg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike ?
December 11, 2019

service on 2015 F350 always takes good care of my vehicles. Staff are always friendly explain what needs to be done in terms that are easily understood I've been using More

by Zoey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
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