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Gengras Ford

Plainville, CT

2.8
402 Reviews

225 New Britain Ave

Plainville, CT

06062

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Showing 402 reviews

December 10, 2019

The staff at Gengras Ford was very friendly from the moment I walked in the door. I was greeted by Zack my salesman who showed me two MKC vehicles. He made the entire process very easy and never pressu More

by P DeFran
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
December 09, 2019

Came in to get two sets of tires and rims mounted and balanced. Techs were friendly and said the work would be done in an hour. I returned an hour later and everything was finished and all work looked go More

by Thomasb
Recommend Dealer
Yes
Employees Worked With
Can’t remember
December 08, 2019

From the minute I walked into the dealership I felt super comfortable and welcomed. I ended up working with JV to help me find a new car. He was super nice and made the process very easy and exciting. JV fou More

by Jremillard10
Recommend Dealer
Yes
Employees Worked With
JV
December 03, 2019

Excellent Great service. My Husband has purchased vehicles from this dealer in the past. The sales person did his best to make the sale go smoothly. More

by linda.hungerford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Teodosio
December 02, 2019

I was attracted to Gengras Ford because of there large inventory and receptive pricing approach. Once i decided to pursue a vehicle they had, they negotiated a fair price and terms without the stereotypic More

by Shelby
Recommend Dealer
Yes
Employees Worked With
John and Brian (sales mgr)
December 02, 2019

Always get great service from Peter Hollenbeck, I have purchased three vehicles at this dealership Crowley Ford. I had planned to purchase other vehicle from Gengras Ford but When I had my Ford Esca More

by sfsaraceno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Hollenbeck in Ford Service, he is what has kept me buying Ford because of his excellant service and trusting opinion on give great advise on all my repairs
December 02, 2019

great service, personalized care I am happy to have service done at this shop. The service team regularly does what they say they are going to do, which in todays world is going above More

by bloethe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
December 02, 2019

2020 Explorer ST John Q kept us in the loop. Very important to us. Had to wait almost three months for a 2020 model. Worth the wait! Thanks John! More

by sfschrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Q
December 01, 2019

still the same great service I had another excellent experience at this dealership despite the ownership change. To be honest, I have friends who've had poor service from another More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
quicklane
November 30, 2019

outstanding service Mike Castro does and outstanding job at the service desk. He greets clients at the door and takes care of each person , and understands what their pro More

by william155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castro
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