
Gengras Subaru Torrington
Torrington, CT
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3,804 Reviews of Gengras Subaru Torrington
I was lied to!! I set up an appointment to look at a 2014 Subaru Impreza a week ago and everything was set up. I get an email the morning I was going to look at it sa I set up an appointment to look at a 2014 Subaru Impreza a week ago and everything was set up. I get an email the morning I was going to look at it saying “we can’t wait to meet you! The car will be all ready for you to drive and look at when you get here”. So I drive the hour and a half it takes to get there, my hopes are up and I’m excited! I sit down with a salesman who was very nice, talked about expectations and price and everything. It wasn’t until halfway through our conversation that they told me, “ok we have good and bad news. The bad news is, the car was sold last night.” Then what’s the good news?! They went out of their way to email me THAT MORNING telling me the car was there ready for me and had me drive all the way there to try and show me different options! Wasted 3 hours of my Friday morning. More
Helping our daughter buy her first brand new car. This is the 5th Subaru our family has purchased. It was also one of the most enjoyable because it was our daughters first brand new car. She was very This is the 5th Subaru our family has purchased. It was also one of the most enjoyable because it was our daughters first brand new car. She was very excited because she got everything she had hoped for in the 2018 Subaru Crosstrek. Everyone at the dealership was very helpful and extremely friendly with big smiles on their faces. Our salesman Tracy was very personable, knowledgeable and patient as we went through the process. We've been going to Center Subaru for many years and we have recommended others to go there as well because of the great service we have received. More
Center Subaru Honest and thorough. 2nd car I bought here and there will be more. Will make sure you get the car you want. A friendly place. Honest and thorough. 2nd car I bought here and there will be more. Will make sure you get the car you want. A friendly place. More
Experience at Buying a Vehicle at Center Subaru I was in the market for a new car, and knew that I wanted a Subaru Legacy. At this point in time I lived about an hour south of Torrington, and while I was in the market for a new car, and knew that I wanted a Subaru Legacy. At this point in time I lived about an hour south of Torrington, and while my my family had historically done business with Center Subaru, the distance led me to start my car search with the Subaru dealerships in my area. Within a few visits at other dealerships in Connecticut, I was less than enthusiastic about my experiences and decided to make the drive up to Center Subaru. Within the first few minutes of meeting with Mike, I knew that this was where I’d be bringing my business. Mike was personable, knowledgeable, and patient. He fielded all of my questions, helped me find the model that best suited me, and was able to track down the exact vehicle we were looking for at a very reasonable (competitive) price, and have it brought in from out of state in a very short period of time. My experience working with Mike throughout the entire process was so positive that I was willing to disregard the hour commute each way to come up to the dealership. Again, I already knew what make and model I wanted, and there were plenty of other Subaru dealers within a more convenient range than Center Subaru, so I could have gone to any one of a number of places nearby to buy the vehicle. Rather, it was the superior customer service, and the pleasure working with Mike that led to me buying my new Legacy at Center Subaru. I would highly recommend Mike to anyone looking for a new car. Since the purchase, about 2 years have passed and I continue to have nothing but great things to say about Center Subaru. Due to the distance, I do not have the majority of my service performed there. However, when I have brought the vehicle in, I’ve had nothing but positive experiences. The service center is great about reaching out and sending reminders for when the next round of service is due, and they are always willing to work around your schedule to find a convenient time for the vehicle to be serviced in a timely manner; you will not have to wait weeks for an appointment. Center Subaru is a fantastic dealership from both a sales and service perspective, and in my opinion the best Subaru dealership in the state. I’d highly recommend them to anyone in the market for a Subaru. More
Big Decision - Leasing New Car I have been a lifetime Honda Accord owner. I was having difficulty leasing a new 2018 Honda Accord because of the high costs. I went to Center Subaru I have been a lifetime Honda Accord owner. I was having difficulty leasing a new 2018 Honda Accord because of the high costs. I went to Center Subaru on a recommendation - OUTSTANDING Experience! The General Manager worked with me through a young sales associate and I ended up leasing a 2018 Subaru Legacy for $1 more than my present lease with Honda. The total experience was smooth and non-threatening. I look forward to seeing how Center Subaru services me after the sale! More
They Make You Happy ` They know what they're talking about - they work fast - they explain all your new features (more than once) and then show you in the car - All out to They know what they're talking about - they work fast - they explain all your new features (more than once) and then show you in the car - All out to please and make you comfortable. Best Prices around and I checked !! More
New Car!! I had brought my Subaru Forester 2009 in for maintenance and drove out with a new 2018 Forester! It was a total whim!! Mike was great to work with and I had brought my Subaru Forester 2009 in for maintenance and drove out with a new 2018 Forester! It was a total whim!! Mike was great to work with and showed us all the cool new features on the 2018 Forester. He was also great to work with on trading in my old car. I've never had a brand new car and Mike made it a wonderful experience. Thanks! More
Friendly service, no pressure sale, willing to work with you Center Subaru was great to work with from the beginning stages test driving various cars to fine-tuning the real numbers for a lease or purchase and f Center Subaru was great to work with from the beginning stages test driving various cars to fine-tuning the real numbers for a lease or purchase and finally working out the price to meet our budget. The staff was able to explain the many safety features and distinct differences with the four-wheel-drive that the Subaru is fortunate to have. We were very happy with the helpful sales staff and no pressure information. They also were able to work with our schedule when we were able to visit to make the decisions on the car. Thank you More
Awesome Customer Service Mike Persechino was my sales rep and he did a phenomenal job. I am quite an indecisive person and he spent three days sifting through different buying Mike Persechino was my sales rep and he did a phenomenal job. I am quite an indecisive person and he spent three days sifting through different buying options to find the perfect car to fit my price point and preference in a car. This is my first Subaru and I am absolutely loving it so far (It’s awesome in the snow!). Beyond Mike going out of the way to provide superb assistance, I am also extremely thankful for all the other excellent workers who assisted me and answered all questions at any given moment during the process. This scales right up to the management - working with Andy and Joe was great and they truly care and put the customer first above trying to just make a sale. Would definitely recommend/ return in the future. More
Great experience with knowledgeable staff! I had the pleasure of dealing with Mike Persechino in search of a new vehicle. Mike was very friendly and knoweldgeable. Mike did not pressure me in a I had the pleasure of dealing with Mike Persechino in search of a new vehicle. Mike was very friendly and knoweldgeable. Mike did not pressure me in any way. I feel comfortable in making my next purchase with Mike. More