Gengras Subaru Torrington

Formidable This dealership is clean and contemporary - employees friendly and accommodating. Lou is a consummate professional. He informed me of everything I nee This dealership is clean and contemporary - employees friendly and accommodating. Lou is a consummate professional. He informed me of everything I needed to know, and answered all of my questions in detail, and with patience. I anticipate with this kind of service that all post-purchase service needs will be equally well-addressed. Thank you, Lou, it has been a pleasure doing business with such a congenial sales representative. More

very helpful, easy process Solid and simple process, everyone was very helpful throughout the process. Lou answered all of our questions and was very easy to contact and work w Solid and simple process, everyone was very helpful throughout the process. Lou answered all of our questions and was very easy to contact and work with. More

Ray was GREAT! Center Subaru, but especially Ray made getting a car a breeze! Customer service at this dealership far exceeded our expectations. They even made it ea Center Subaru, but especially Ray made getting a car a breeze! Customer service at this dealership far exceeded our expectations. They even made it easy to come with our two small children. Ray really listened to our needs and didn't push us into anything. I have and will continue recommending Ray and all the crew at Center Subaru. More

Very comfortable, NO BUYERS REMORSE ! Very helpful, Knew every aspect of the car as well as trade in options. Never felt pushed. Worked with me at the dealership as well as my husband ove Very helpful, Knew every aspect of the car as well as trade in options. Never felt pushed. Worked with me at the dealership as well as my husband over the phone at work. Guided us with the third party trade in. More

Reached out to purchase a specific CPO Vehicle This is my first time purchasing a car from a dealer. I had test drivin the Subaur Impreza at a dealer closer to me, and knew that was the vehicle I w This is my first time purchasing a car from a dealer. I had test drivin the Subaur Impreza at a dealer closer to me, and knew that was the vehicle I wanted. I wanted a CPO, within a set budget, with specific interest rate for my loan, and a sunroof. The dealer I had originally visited was pushing for me to purchase new impreza, noting CPO Impreza's with a sunroof (which was one feature I really had my heart set on) were difficult to find etc, etc,etc. I was waiting to purchase until I finished paying off my student loan (but unfortunatly my current car had a transmission on its way out). I was very cautious about spot buying and concerned about staying within or under my budget so I could finish off my student loan. I walked away from that dealer, with hopes my current vehicle would not die before I could find the CPO car I wanted and set up a plan to payt off my student loan faster. I reached out to Center Subaru a little over a month later when I noticed on carguru that the vehicle had recently dropped in price. I sent a message Sunday, saw the car Monday, and picked it up Wednesday. I live and work in NY so travelled over an hour (each way) to see and purchase the vehicle. It was worth every second of time. David was prompt attentive and fantastic to work with. He got me ready to go with an interest rate for my loan and value of my trade in (which wasn't much, due to my car's por condition). The car was exactly as listed on carguru & the Center Subaru as listed. David even offered to let me take the car that night seeing as my old car had a transmission issue, but didn't push back too much when I choose to come back to get my new vehicle. Unfortunatley when I returned on Wednesday, and sat down there was some issue with the interest rate I was originally informed of (apparently it was a newer employee working on getting those numbers that evening nad a mistake was made). Kit (Finance person) was a SAINT, I am a bit high strung and immediatly started freaking out when told the interest rate would be over 1% higher than I was told originally. He quickly resolved the issue, and did everything to ensure I was happy. As mentioned previously I am aware I can be quite a pain, and neurotic; both Kit and David were prompt, understanding and never once made me feel uncomfotable for asking 3 hundred questions. The vehilce is great, I love it and would be reccomending anyone looking for a Subaru head over to Ceneter SUbaru. If I lived cloaser I would go there for service. Facility is clean, up-to-date, and everyone I interacted with was friendly. THANK YOU FOR A GREAT EXPERIENCE! More

"Amazing Experience" We had a great experience with Center Subaru; our sales person Jonathan Villamar was extremely knowledgeable, professional, courteous, respectful of We had a great experience with Center Subaru; our sales person Jonathan Villamar was extremely knowledgeable, professional, courteous, respectful of my time in the showroom and on the phone and through email. I would highly recommend this dealership to my friends and family and would highly suggest they work with Jonathan. The sales manager, finance manager and service team members were also extremely professional. More

great experience My experience at Center Subaru was great! Robert Blue was extremely knowledgeable and cared about my needs and wants when picking out my car. Robert My experience at Center Subaru was great! Robert Blue was extremely knowledgeable and cared about my needs and wants when picking out my car. Robert made the car buying experience comfortable and exciting, especially when making a big purchase can be very stressful. Because of the friendly staff at Center Subaru I will be a forever customer. More

Pleasant experience. I highly recommend this dealership. My sales associate was Jonathan. He was knowledgeable and friendly. I did not feel pressured to purchase any I highly recommend this dealership. My sales associate was Jonathan. He was knowledgeable and friendly. I did not feel pressured to purchase anything goes like at some other dealerships. I did buy a new Legacy. The transaction was smooth and the dealership met all of my expectations. More

Very professional and friendly Lou was good to deal with. Very knowledgeable of the cars and patient with explanations and descriptions. Negotiations went quickly and we were happy Lou was good to deal with. Very knowledgeable of the cars and patient with explanations and descriptions. Negotiations went quickly and we were happy with the deal. I would go to see him to buy my next car. More

Not sure what u mean by title how about dynamite dealership My sales specialist was Joe Kolosky who was very informative, and easy to talk to. Low pressure which is appreciated. Much of the work was done on lin My sales specialist was Joe Kolosky who was very informative, and easy to talk to. Low pressure which is appreciated. Much of the work was done on line which he handled quickly and clearly. Just the right e mail manner. I also talked to several other employees at Center Subaru who were always helpful and professional. Someone seems to be creating the right environment as these folks seem to enjoy their work. Oh, and also the deal that was struck was competitive and the dealer warrenty unique. my rating of Joe doesnt seem to be working below = 5 yrs in industry most imprtant More