Gengras Subaru Torrington

I had some service work done on my car and when I was given the loner the gas light came on a few miles down the road. I spoke to Liza and explained the situation. She offered me a free oil change for my given the loner the gas light came on a few miles down the road. I spoke to Liza and explained the situation. She offered me a free oil change for my inconvenience. I had a problem and she compensated me for it. Very good customer service. More

It is always an excellent experience with staff . I would only go to Center Subaru! All the staff are great! Kind and efficient-find out the problems and work on them in good time! I would only go to Center Subaru! All the staff are great! Kind and efficient-find out the problems and work on them in good time! More

Sales Nicholas Hammond was outstanding as well as Final Signing with James. Purchase from Center Subaru Number 5. Everyone is a Team Player. Very knowledgeable friendly and most of all Quick. Signing with James. Purchase from Center Subaru Number 5. Everyone is a Team Player. Very knowledgeable friendly and most of all Quick. More

I thought the salesman (Mike) and the staff were organized, professional and courteous. The fact that they had a dedicated person ( John) to explain the technology in my new car was hugely helpful o organized, professional and courteous. The fact that they had a dedicated person ( John) to explain the technology in my new car was hugely helpful on the day I picked up my car. All in all it was an A+ experience. More

Very positive! I had an excellent experience from start to finish. The dealership is beautiful, spotless, and everyone was very friendly and professional. It was so I had an excellent experience from start to finish. The dealership is beautiful, spotless, and everyone was very friendly and professional. It was so nice to be acknowledged with a good morning by everyone. Tracy did a fabulous job in pairing me with my car. He listened to what was important to me and I drove and bought (actually leased) the car he picked out for me. The whole transaction was seamless from start to finish, and within an hour and a half I had everything done, and picked up my car, a 2019 Crosstrek on Monday. So many friends told me I would never be able to get a new car, but that was not true.James was very professional and friendly, and took me thru all the paperwork easily and without any stress. I would recommend Center Subaru in a heartbeat!! I also love my new car so much! More

I was contacted by Liza about a recall. She was very friendly and was willing to answer some questions I had and set up the appointment so when the day came, I was in and out with a loaner car without a friendly and was willing to answer some questions I had and set up the appointment so when the day came, I was in and out with a loaner car without any trouble. The service done on the vehicle took less time than I was told, which is always a plus. I’d also like to mention, although I did not communicate with Mark in the service dept, while waiting for the loaner car form to be filled out, I was able to hear him interact with his customers and I thought he was very gracious and knowledgeable towards the customers he was helping. More

Everything was great start to finish. Made purchasing a new vehicle a great experience. Recently had my first service and that was just as great. Highly recommend new vehicle a great experience. Recently had my first service and that was just as great. Highly recommend More

Nick came to save me while my car was broken down in a parking lot. He then got me a loaner while my car was being diagnosed. Needless to say, it was time to replace my 07 Legacy wagon. He gave me all the parking lot. He then got me a loaner while my car was being diagnosed. Needless to say, it was time to replace my 07 Legacy wagon. He gave me all the information needed to make a sound decision on leasing a 2020 Forester. I love my new car. More

Nick was very helpful, made the whole experience so easy. We didn’t have to worry about a thing. I would definitely recommend center Subaru We didn’t have to worry about a thing. I would definitely recommend center Subaru More

Got what I wanted. I went there to get an all wheel drive car and they have plenty! The car is just what I wanted for the price, style, etc. It was quick and efficient I went there to get an all wheel drive car and they have plenty! The car is just what I wanted for the price, style, etc. It was quick and efficient to do. More