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George Coleman Ford

Travelers Rest, SC

4.6
337 Reviews
Welcome to George Coleman Ford, where we've been offering unmatched customer service and a stress-free car buying experience since 1930. Generations of local Ford fans have trusted us with all their automotive needs, and we're proud to know many of our longtime customers on a personal level. At our Ford dealer in Travelers Rest, experiences and relationships are always prioritized above the sale.
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21 Plaza Dr

Travelers Rest, SC

29690

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Showing 337 reviews

March 18, 2026

Nice, friendly, made the whole deal smooth and easy. All of the sales team was helpful More

by uofscmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Adams
Mar 18, 2026 -

George Coleman Ford responded

We’re thrilled our team made purchasing your Ford Bronco Sport efficient and straightforward. Enjoy exploring in your Bronco Sport, and feel free to reach out if we can assist you further. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 18, 2026

Everyone Like Bill and Travis showed excellent professionalism and common courtesy.I was satisfied completely. More

by steviejohnson1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Englert
Mar 18, 2026 -

George Coleman Ford responded

We’re delighted that Bill and the team provided professional and courteous service. Thank you for choosing us for your Buick Envision and enjoy every mile. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 15, 2026

It was great. Would use again. Good customer service and made sure the job got done correctly. More

by wilson.7125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Rathbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

George Coleman Ford responded

Thank you for the 5-star rating. We’re glad our team delivered solid customer service and ensured your Ford F-150 received proper care. We look forward to serving you again. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 14, 2026

George Coleman worked to align my daughter’s car after a major accident. They ensured the car was safe. More

by soapman001
Recommend Dealer
Yes
Employees Worked With
N/a collision center handled
Mar 14, 2026 -

George Coleman Ford responded

We appreciate your five-star feedback. We’re glad our team aligned your daughter’s Ford Expedition after the accident and ensured it was safe. Wishing her many safe miles ahead. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 13, 2026

They are nice people and they don’t mind helping people out with their new car More

by hawsebrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Rathbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole "Buck" Buckmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

George Coleman Ford responded

Thank you for sharing your feedback. We’re glad our team was helpful as you picked up your used Ford F-150. We look forward to assisting you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 12, 2026

Excellent service experience on our Ford Edge. Service advisor Victor was very friendly and kept me updated on the status of our vehicle, and made recommendations for service to keep our Ford Edg More

by tbmccorkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 12, 2026 -

George Coleman Ford responded

Thank you for sharing your experience with your Ford Edge service. We’re glad our team kept you informed and offered helpful maintenance recommendations to keep your Edge performing at its best. We appreciate your feedback and look forward to serving you again. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 12, 2026

Easy to make the appointment. Service was done quickly Service staff professional and through Clean facility More

by jbpearso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 12, 2026 -

George Coleman Ford responded

Scheduling your service appointment was straightforward, and we’re glad our team took care of your Ford F-250 quickly and thoroughly. It’s great to hear you found our staff professional and the facility clean. Thanks for the five-star feedback! Scott Peters, Service Manager scott.peters@smithautogroup.com

March 08, 2026

Service was completed on time. Good recommendation on which tire to purchase, not necarrily the most expensive. Appointment schedule at Ford for 4 new tires and alignment on the More

by grannylinda62w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service member who I worked with.
Mar 08, 2026 -

George Coleman Ford responded

Thank you for mentioning that your Lincoln Nautilus service was completed on time and that our team helped you choose the right tires without pushing the priciest option. We’re glad the appointment for four new tires and an alignment on the 13th fit your schedule. We appreciate your five-star feedback! Scott Peters, Service Manager scott.peters@smithautogroup.com

March 06, 2026

Recall was supposed to be a couple hours. Brought in vehicle at 8:30am. They did have transportation to take me home. Vehicle wasn't finished until 4:30 pm. And they had no one available to p More

by wayne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 08, 2026 -

George Coleman Ford responded

Thank you, Wayne, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 04, 2026

After my recent fuel‑filter service, the technician failed to fully reattach the fuel line. As a result, my truck broke down in the middle of a busy intersection at roughly 30 mph. I had to push an 8,0 More

by smittysixty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shayne, service. Kevin, tech
Mar 07, 2026 -

George Coleman Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Scott Peters, Service Manager scott.peters@smithautogroup.com

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