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George Harte Nissan
West Haven, CT
319 Reviews
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Showing 319 reviews
September 26, 2011
Karen is an excellent salesperson, her manager has excellent customer service skills. There were also two other salespeople that helped to resolve our purchase issues. excellent customer service skills. There were also two other salespeople that helped to resolve our purchase issues. More
by connelly777
Employees Worked With
3
Helpful September 25, 2011
Great job by Luis for the new Juke it was a fun buying experience. No drama just a great price with no sales xx. He was so good that i bought a used car feom him to. I would go to George Harte for all my experience. No drama just a great price with no sales xx. He was so good that i bought a used car feom him to. I would go to George Harte for all my buying needs. Thanks for the pizza to!!!!! More
by jizzo01
Employees Worked With
Luis Rivera
August 10, 2011
My experience was horrible. I had received a $500 coupon in the mail from them stating that it was good towards the 1st months car payment. Once we began negotiating the price, the salesman quickly took th in the mail from them stating that it was good towards the 1st months car payment. Once we began negotiating the price, the salesman quickly took the coupon and took it into his office. When I asked later about the coupon, I was told that it was no good. My husband is a strong negotiator and after going back and forth for over two days, we agreed on a price. When I went to pick up the vehicle, they only gave me one key. They told me that they only had one key. I saw one of the mechanics actually come out and move the vehicle from the back after my salesman had given me my key. I was naive and thought that maybe they had a master key. They had me sign a document stating that we were taking the car in good condition and that we would not ask for anything else. When I got the car home, my husband noticed that they had replaced the tires that were originally on the car for the test drive with tires that were bald. (We took the car home overnight for the test drive). After we got the car home, we drove for a couple of hours and noticed there was a horrible rotton egg smell that wouldn't go away. I later found out that there was a hole in one of the pipes underneath the car that was contibuting to the odor. When we test drove the car, this odor was not there. Also, after the first rain, the car leaked. we later discovered that the moulding around the front window had been tampered with and this was contributing towards the leak. Soon after that the battery died, and there is a list of other problems that another Nissan dealership gave me after checking out the car. I believe that the George Harte Nissan organization tampered with the vehicle after my husband and I made the final offer and before I picked up the vehicle. I have no proof of this, but I know that when we test drove the car, remember we took it home overnight, these problems did not exist. I WOULDN'T TRUST THESE GUYS IF MY LIFE DEPENDED ON IT. More
by Nigel12
Employees Worked With
I dont' have his name on me
August 05, 2011
fantastic experience. Thanks. Very good sales person. nice servise. all on time. will recomend to all my friends and family.Thank you very much for the car. nice servise. all on time. will recomend to all my friends and family.Thank you very much for the car. More
by valera
Employees Worked With
Karen Sweat
June 27, 2011
Bait Switch D-bags, I love the fake planted 5 star reviews here; guys if you're gonna write a fake review, make it believable. Send your Grandmother to George Harte? GTFOH! Maybe if they spent less reviews here; guys if you're gonna write a fake review, make it believable. Send your Grandmother to George Harte? GTFOH! Maybe if they spent less time drinking Sake at the Sushi bar next door, and more time improving customer experiences, I could buy from there, but probably not... More
by carowner911
Employees Worked With
D Baggins
June 14, 2011
I just recently purchased a new 2011 Maxima from Karen at George Harte. I had an amazing experience with her and look forward to doing business with her in the future. I would highly recommend going to Georg George Harte. I had an amazing experience with her and look forward to doing business with her in the future. I would highly recommend going to George Harte for your next car purchase. I would never go anywhere else to buy a car! More
by smagala81
Employees Worked With
Karen Swett
January 18, 2011
Negotiated a price for a 2011 Juke -told vehicle was in stock,made a deposit - despite hearing Fowler tell me he was contacting my insurance agent to get insurance card set for me to pick up the vehicle,ov stock,made a deposit - despite hearing Fowler tell me he was contacting my insurance agent to get insurance card set for me to pick up the vehicle,over several days and several calls,learned a week later dealer never had the vehicle. Davis continued the ruse by perpetuating that the vehicle they were expecting was first delayed and then never received. Only Mercier was straight with me a full week later and fessed up that there was no vehicle and would not be one prior to February. Mercier promised to refund the deposit on Jan 8th. This is the 18th and the refunds promised 10 days ago,still not processed. Many promises, many lies,most often the representative fast talks over the customer. Will NOT do business with them! More
by BoughtElsewhere
Employees Worked With
Dave Fowler, Kelvin Davis, Michael Mercier
August 04, 2010
We answered an Internet ad for a used white 2009 Murano, exactly what my wife had been looking for almost a year. A Sales Consultant called back and indicated that we probably could make the deal proposed i exactly what my wife had been looking for almost a year. A Sales Consultant called back and indicated that we probably could make the deal proposed in our email. So, we drove the 50 miles to W. Haven. We were not dissapointed. The car was as advertised. Stew was very helpful. He was very forthright with us and answered all our questions. We also feel he made every effort to get us a cargo cover for the vehicle, apparently an optional item now. We made the deal and left with a positive feeling. We had never been into New Haven, so we took the opportunity, and drove downtown. We walked the Green and Yale campus, and ended up in one of those little restaurants. When we picked up the vehicle, the two items in question were addressed, and it was cleaned and polished. More
by beaf`orst
Employees Worked With
Stew Spaner, Igor Sektser, Harry (mgr)
January 18, 2010
Bumper to bumper warranty items that should have been covered were not. Was quoted a repair price of over $2,000. Had the work done elsewhere, a mechanic I have used for many years and does excellent wor covered were not. Was quoted a repair price of over $2,000. Had the work done elsewhere, a mechanic I have used for many years and does excellent work, for $600. This was not the first time that I was denied coverage. They do a very good job of selling the extended warranty and a terrible job of honoring it. More
by pfalcone
Employees Worked With
Kurt M. Buckholz
August 08, 2009
I have nothing but positives to say about this dealership. From the moment I walked through the door, everyone was extremely friendly and very professional. No hype or pressure. They were able to dealership. From the moment I walked through the door, everyone was extremely friendly and very professional. No hype or pressure. They were able to lease me a new car at a great price! I was leaving on vacation so I really needed my new car ASAP. Justin had my car ready when promised and all I had to do was sign. I would definitely recommend George Harte Nissan to any of my family or friends!! More
by saintpats317
Employees Worked With
Mike Mercier and Justin Chandler
