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George Matick Chevrolet

Redford, MI

Overview
Reviews
Vehicles
3.9
204 Reviews
Call Dealership (313) 531-7100

14001 Telegraph Rd.

Redford, MI

48239

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Showing 204 reviews

June 22, 2023

I found a 2011 Camaro which is now only $8000 but they will Not sell it to me because I d live in Redford despite my credit union being in Grand Blanc. How else do they discriminate? More

by kd88976
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rachael Bunting
Report | Print
Jun 23, 2023 -

George Matick Chevrolet responded

There must be a miscommunication here. We would never discriminate based on the location of one's home or financial institution they work with. After learning of a concern you were having with a website online, one of our Managers attempted to call you to further discuss and assist and left a message only to find you had since left this review. We wanted to assist you as best we could and coordinate with whatever credit union you use, however, we couldn't reduce the price of the vehicle as much as you desired and wouldn't allow us to work through whatever confusion there was about a location issue you perceived. We apologize if we couldn't help you more, but certainly not for lack of attempt.

Jun 23, 2023 -

kd88976 responded

I have an response from Rachael Bunting that said the dealership doesn't sell outside of Redmond because they recommend uninspected vehicles to be towed. My first offer, by the way, is the price of the Camaro currently. I contacted a "sales manager" by phone a week ago asking for a resolution with zero response until this one.

Helpful
May 17, 2023

Excellent follow up by Deante. Answering all my questions promptly and sending videos clips of the vehicle. More

by Bfinck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deante
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May 18, 2023 -

George Matick Chevrolet responded

Thanks for your kind 5-star review and the feedback about your shopping experience with Deante Boyd and our Matick Team. We believe in giving our customers all the information they need, upfront, in a clear and tech-friendly way. Thank you so very much for your consideration and your feedback!

Helpful
May 08, 2023

I was told that my vehicle needed an oil flush, I went to dealership to get it done, 8,000 miles later, when I went in for an oil change, they (oil place) recommended I get a transmission flush… I told them More

by Opatron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doris
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May 12, 2023 -

George Matick Chevrolet responded

We take feedback and claims like yours seriously. None of our team can track back your particular situation nor can we reference your name or visit with your screenname here, leaving us without an opportunity to appropriately respond nor take action to correct, train or improve. With your permission, we'd ask you to reach out to Mike Bertucci our Service Manager at (313) 531-7100 so we can speak about your situation, who you spoke to, when that was, etc. We'd like to understand at a deeper level to assure this wouldn't happen again. Please consider reaching out, we value your time.

May 13, 2023 -

Opatron responded

Will do

Helpful
April 29, 2023

I don't know the sales lady's name, but she seemed very courteous & tried to be helpful. More

by kdkrl
Recommend Dealer
Yes
Employees Worked With
I don't know the sales lady's name
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May 01, 2023 -

George Matick Chevrolet responded

Thanks so very much for your kind review and recommendation. We appreciate the consideration and the trust you put in our team!

Helpful
April 17, 2023

Every time I’ve been to Matick, anyone I come in contact with is courteous, friendly and professional! it’s a bit of a drive from my house, but I appreciate going somewhere I know I’ll be treated well! More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius
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Apr 20, 2023 -

George Matick Chevrolet responded

Kristen, thank you so much for your kind review and the trust you put in our team. We know you have plenty of other dealership options and it means everything that you travel to us to get your service. Whenever your vehicle needs anything, we'll be ready to assist. Thanks again for your kind recommendation.

Helpful
April 04, 2023

Nice clean Dealership showroom with some very good and friendly sales staff plus a nice service department More

by jpbrolove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Stevens
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Apr 05, 2023 -

George Matick Chevrolet responded

Thanks so very much for your kind review and recommendation. We know you have plenty of dealership options from which to choose. The trust you put in us means everything! Whenever you need us, please know we'll be here to help. Thanks again!

Helpful
March 26, 2023

The used car I went to look at was ok but the outside of the car had not been detailed and had many black marks and the paint was not in good shape. Turned me off so I passed on the vehicle More

by Disappointed
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Darcy
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Mar 29, 2023 -

George Matick Chevrolet responded

We appreciate feedback from all of our guests, and apologize that you felt you had a bad experience. The vehicle you saw was not prepared yet for sale, but we showed you the vehicle in advance of being detailed. While far from ideal, our Detail Team does wonders that may have changed your perception having seen it later after that was complete. That said, with any used car, we're subject to the condition as to which we receive it and balance the amount of money/work we put into the car and what we then charge for it to make it competitive within the market. We hope you find the right vehicle for you and if we can help in the future, please do let us know.

Helpful
March 09, 2023

My vehicle was fixed in a timely manner, but the prices are very high. I couldn't get a lot of work done on my truck because there was a $150 fee to look at anything. I could have went somewhere else and More

by jdhank90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mrs. Washington
Report | Print
Mar 10, 2023 -

George Matick Chevrolet responded

We can completely understand your concern and focus on cost. We believe in providing real value to our customers and charge a diagnostic fee less than many of our competitors. Our fee of $149 is to diagnose and make an estimate toward repairs needed, after all, we want to make sure whatever is recommended is actually what is needed to fix a problem. Should the customer choose to perform those repairs with us we waive that $149 fee, just paying the cost of the repairs. If the customer declines the repairs, then yes, they are subject to the $149 which is the time and detail taken to identify any problems and concerns. We hope that helps clarify our diagnostic fee.

Helpful
February 04, 2023

very good service kind courteous just what i was looking for a 2020 chevy silverado More

by foxxy037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
darcy johnson
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Feb 05, 2023 -

George Matick Chevrolet responded

Thanks so very much for your trust and this thoughtful review. We're thrilled we could get you the Silverado you were looking for with a great experience and price. Whenever you need us, our team is here to help. Stay well!

Feb 07, 2023 -

foxxy037 responded

due for tire rotation is it free

Helpful
January 27, 2023

Purchased a new 2023 Corvette from Matick and the entire experience was excellent. Salesman Scott Trocker went above and beyond all expectations. He was extremely well prepared and answered all my questions More

by williamhannapel
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Trocker, Camille Yuhn
Report | Print
Jan 30, 2023 -

George Matick Chevrolet responded

Thanks so very much for your kind review and the trust you put in our team with the purchase of your new Corvette. We can't thank you enough.

Jan 30, 2023 -

williamhannapel responded

You are welcome. You deserve it.

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