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George Matick Chevrolet

Redford, MI

3.9
205 Reviews

14001 Telegraph Rd.

Redford, MI

48239

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Showing 205 reviews

January 27, 2023

Purchased a new 2023 Corvette from Matick and the entire experience was excellent. Salesman Scott Trocker went above and beyond all expectations. He was extremely well prepared and answered all my questions More

by williamhannapel
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Trocker, Camille Yuhn
Jan 30, 2023 -

George Matick Chevrolet responded

Thanks so very much for your kind review and the trust you put in our team with the purchase of your new Corvette. We can't thank you enough.

Jan 30, 2023 -

williamhannapel responded

You are welcome. You deserve it.

January 17, 2023

Dealer posted CAMARO for sale on website and turns out the vehicle had a deal pending They then offered another vehicle not on their website which was $15K higher Most dealers say whether the vehi More

by zdiz1938
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rachel B
Jan 18, 2023 -

George Matick Chevrolet responded

We apologize that you found a vehicle listed online that was already spoken for. We can understand your frustration. Often times these vehicles are pushed to our website directly from Chevrolet, regardless of if they are spoken for or not, and we recognize the issue it causes. We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible and again, apologize for the confusion. We wish you the best of luck in your search.

January 16, 2023

Matick Chevrolet advertised a new CAMARO on their website but had already been spoken for. Ghost cars👎 More

by zdiz1938
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel B
Jan 17, 2023 -

George Matick Chevrolet responded

We apologize that you found a vehicle listed online that was already spoken for. We can understand your frustration. Often times these vehicles are pushed to our website directly from Chevrolet, regardless of if they are spoken for or not, and we recognize the issue it causes. We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible and again, apologize for the confusion. We wish you the best of luck in your search.

Jan 17, 2023 -

zdiz1938 responded

“ We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible” Sounds bait and switch , but just leaves a potential customer with doubt in your business Other dealers say sale pending or similar verbage

January 10, 2023

Always good, fast service. Courteous and professional let me know right away if additional service is needed. More

by LB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius Cole
Jan 10, 2023 -

George Matick Chevrolet responded

We genuinely appreciate your kind 5-star review and feedback! On behalf of Demetrius and our entire Matick Service Team, please know how much your trust means to all of us. Whenever you need us, we'll be ready to assist. Stay well.

January 09, 2023

Not consistent or truthful. I am never told the same thing twice when I take my car in for an oil change. On visit I need brakes, I ask pads or both pads and rotors and I was to More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Charentte
Jan 10, 2023 -

George Matick Chevrolet responded

We take all comments, concerns, and feedback seriously and would like to directly speak with you about your review. It was our understanding that issues were to be addressed when you visited our Body Shop, and our team was awaiting that to occur. If there was a miscommunication we want to rectify that immediately. Truly, your business is valued and we'd like to discuss with you one-on-one what occurred. Please reach out to our Service Manager, Mike Bertucci, at (313) 531-7100 so we can try to make this right. Thanks in advance for your time and consideration in reaching out to us.

January 08, 2023

Fast, courteous, professional. I wanted an SUV with 3.6L, AWD, and Dark color (Black, Blue, Burgundy) had within days of starting process. They also swapped my wheel locks from my More

by J D A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krupa, Courtney Klein, Katelyn Kramer
Jan 09, 2023 -

George Matick Chevrolet responded

John, thank you for your incredibly kind review and recommendation. Our team takes great pride in the care we provide and we're thrilled we were able to get you what you wanted, quickly. Whenever your vehicle needs anything, we'll be here to help. Stay well!

January 03, 2023

Great experience, great dealer, great sales team! I purchased my Equinox there and I recommend it! More

by Hermann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Moiseev
Jan 04, 2023 -

George Matick Chevrolet responded

We genuinely appreciate your kind review and the trust you put in our team. We hope you love your new Equinox!

December 31, 2022

Always do an excellent job. Glad they care about their customers. Great job Chevy Matick. More

by Ms.Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Jan 01, 2023 -

George Matick Chevrolet responded

Thank you so much for your kind 5-star review and feedback. It means so much to our entire team. Happy New Year and we hope to see you again in 2023 when the time is right.

December 23, 2022

The only negative thing I have to say about the transaction was the pricing of the vehicle way too expensive everybody’s taking advantage of this pandemic and the inflation that is happening otherw More

by Cwburton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Hagwood
Dec 27, 2022 -

George Matick Chevrolet responded

We genuinely appreciate your kind 5-star review, despite your concern about the cost of vehicles. What we can assure you is that we did not charge you ANYTHING above your discounted GM Employee price, like many dealerships are doing in the market. We value each customer and will never charge above the price you get via the Employee Discount. The reality, like we experience in every facet of our lives today, is that interest rates have gone up (including lease rates) and discounts have gone down (supply and demand). We never like to be the ones to have to tell people their payments are going up, believe us. That said, we are not reaping any benefit (as a dealership) from the higher prices. We value your repeat business and have done everything possible to keep costs as low as possible for you and others. Thanks for your loyalty, despite the cost increases.

December 07, 2022

Just had my truck serviced at the collision shop it was an exceptional repair and great service More

by James Dominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FAITH BOLT
Dec 08, 2022 -

George Matick Chevrolet responded

Thank you so very much for your thoughtful review and rating, Mr. Dominguez. It is truly our pleasure to have worked with you. Whenever you find the need for our service, just know our team is ready and here for you. Stay well and Happy Holidays!