
George Moore Chevrolet
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Faster than I was expecting good job To everyone in the shop and all the cell phone were friendly out in the sales area shop and all the cell phone were friendly out in the sales area More
Paid for oil & filter change, as well as tire rotation. I was offered a courtesy car wash. I ended up with a $300 bill,a large area of missing paint on my passenger side fender, and each of the four tires I was offered a courtesy car wash. I ended up with a $300 bill,a large area of missing paint on my passenger side fender, and each of the four tires having different pressures. Oh yeah, and phone calls to person assigned to me on March 8th not being returned. More
This dealership was a nightmare! And Brian was so rude and sarcastic! I will never come back to this dealership! They also lied and messed up my car and tried to charge me 7k to fix And Brian was so rude and sarcastic! I will never come back to this dealership! They also lied and messed up my car and tried to charge me 7k to fix it! Do not trust these people! They are unethical! More
2 full days on separate visits wasted with this place keeping my truck. I finally decided to drive an hour away to a different dealership. Got the problem fixed in 2 hours. Choose somewhere else for serv keeping my truck. I finally decided to drive an hour away to a different dealership. Got the problem fixed in 2 hours. Choose somewhere else for service. More
I didn't purchase my Chevy from George Moore but they've serviced it with professionalism and care every time I've come in. They even solved issues and answered questions other Chevy dealer in the city were serviced it with professionalism and care every time I've come in. They even solved issues and answered questions other Chevy dealer in the city weren't able to. More
Kevin was very very helpful and informative. Better experience than other local dealerships. Will refer friends and family. Better experience than other local dealerships. Will refer friends and family. More
Everyone was very friendly and responsive to my needs and completed the visit in a timely manner. completed the visit in a timely manner. More
I did online sales. Easy communications, no haggling- the price was good. Honest, no hassle later when I came in to finalize the deal. Strongly recommend. I will return Easy communications, no haggling- the price was good. Honest, no hassle later when I came in to finalize the deal. Strongly recommend. I will return to this dealership next purchase. More
Disappointed with the service. Slow response times, poor communication, and lack of professionalism. Expected better but won’t be returning. Slow response times, poor communication, and lack of professionalism. Expected better but won’t be returning. More
From the moment I walked in, I felt like someone was trying to reach in my wallet. After stating my issue and the solution I wanted, (flash the ecm and tcm to the latest version) I was told there would trying to reach in my wallet. After stating my issue and the solution I wanted, (flash the ecm and tcm to the latest version) I was told there would be a $200 diag fee so they could "figure out what's going on". If I wouldn't have stood my ground and called out the service writer, I would have been out two day's pay. I was promised a phone call after my initial visit but Brian couldn't be bothered... "Sorry bout that" was the best he could do when I came back for the appointment. When I did come back for my appointment Brian was busy with another customer so a different service writer stepped in to help. Helping means trying to charge me $400 for updating the ecm and tcm...a 10 min process. The ONLY person that seemed to have even a bit of integrity was the service manager who agreed with me that 1 hr was all that would be charged. But that isn't everything... When my truck was in for service, the equity manager tried to offer me $3500 less than kbb and 3k less than carmax (and they do no favors for car values) for my truck. Unfortunately your business model seems to be all about a customer's money rather than the customer. As a side note, I did end up buying a new truck this week. I spent 70k at Key Buick GMC. Over there I didn't feel pressured, pushed or tricked into a vehicle. Their sales staff and service department (a software recall) made the reason for my visit about me, not my bank account. I enjoyed an Incredible experience while selecting a 2024 Sierra Denali. I'll be recommending them to anyone in the market for a vehicle. But for your store, I couldn't be coaxed to do business with you in any capacity even if I was offered oil changes for life. Rest assured that I will never buy or service my vehicles at George Moore Chevrolet ever again. And before you think my review is just a disgruntled customer, the two nice folks in the waiting area with me didn't have anything nice to say while they were waiting 2 hours for their service either. More