George Moore Chevrolet - Service Center
Jacksonville, FL
1,174 Reviews of George Moore Chevrolet - Service Center
10/5 stars! Kevin always helps me out, even last minute!! Make an appt with him ◡̈ Kevin always helps me out, even last minute!! Make an appt with him ◡̈ More
10/10! Kevin went above the standard to provide good customer service while working on my truck. Kevin went above the standard to provide good customer service while working on my truck. More
Kevin continues to be so helpful and trustworthy when it comes to my car needs comes to my car needs More
The reason I started bringing my vehicles to George Moore Chevrolet is because it is a 5 min drive from my house or about 15 min bike ride. The dealership is within my community. The face the dealership that Chevrolet is because it is a 5 min drive from my house or about 15 min bike ride. The dealership is within my community. The face the dealership that I see every visit, who continues to go over and above making me feel like part of the family part of the community I live in is Kevin. Kevin is knowledgable about vehicles and listens when I ramble on about the sounds my vehicle is making or the service lights that turn on. When Kevin is out my back up service guy is Gabe. Gabe is like a larger younger version of Kevin, I'd say Kevin 2.0 but he is his own person. Gabe is a great listener and always greets me with a smile. I recently had strange tink or clank noise coming from the rear of my truck. I had a few people listen and speculate as to what it may be. When that did not lend any accurate results, I called George Moore Service Dept, Gabe answered in his calm professional voice, and set me up an appointment with Kevin. On appointment morning I had the privilege of driving the brilliant mechanical minds of Jacob and Cole around in order to let them hear the exact mystery noise that had me concerned. We were able to recreate the noise during the drive then the mechanics took it from there. As I listened to these too masters brainstorming I witnessed Cole come up with something no one had thought of before and as soon as he said it Jacobs eyes got big and he agreed. Yes that could be it. Thankfully, after further inspection, Cole was right the TPMS was loose and randomly knocking the screw head up against the wheel rim causing this strange noise. It was a wonderful thing seeing the team working together to solve the problem. I have peace knowing that Kevin and Gabe are backed up by incredibly talented mechanics servicing my vehicles. Thank you guys, hopefully I won't be seeing you anytime too soon ;) More
I was surprised that after making an appointment 4 days in advance and bringing my car in on Monday morning at 9am, that I had no call the entire day as to the needed service or estimate of the cost. I act in advance and bringing my car in on Monday morning at 9am, that I had no call the entire day as to the needed service or estimate of the cost. I actually had to call on Tuesday to find out the status. Also, I think that your phone answering system could be much improved - upon answering you have my phone number and can look-up my car and MY SERVICE ADVISOR. I get a different one each time I come in. How am I supposed to remember who that person is? More
Kevin did great, addressed all my concerns, and car was completely in a timely manner. completely in a timely manner. More
Kevin is always on top of his game. He constantly updates me and makes sure that I know exactly what is going on with my vehicle. He constantly updates me and makes sure that I know exactly what is going on with my vehicle. More
Kevin was great. Got me in and out pretty care free. Appreciate the uber ride each way. Had it ready before he said he would call me with an update. Great experience. Got me in and out pretty care free. Appreciate the uber ride each way. Had it ready before he said he would call me with an update. Great experience. More
They were very nice and helpful specially with all the inconveniences i have. Definitely a great experience. inconveniences i have. Definitely a great experience. More