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George Moore Chevrolet - Service Center

Jacksonville, FL

4.8
1,176 Reviews

1,176 Reviews of George Moore Chevrolet - Service Center

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March 22, 2024

Fantastic service, nice lounge and friendly service. Strongly recommend. Reasonably priced Overall excellent experience. 👌 bring a book More

by JOSE.CORTES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 20, 2024

Friendly and Efficient Staff. Great Customer Service. Very Satisfied. Gabe was very helpful and respectful. More

by Ranwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 19, 2024

My service at George Moore Chevrolet was outstanding. My Advisor, Gabe, was very helpful and the process of getting my oil change was quick and painless. He was able to answer my questions in regard to t More

by DONLICARNELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 18, 2024

Service was horrible I have a warranty and a piece was replaced but caused more damage in the outcome. Of course they denied and the manager was very unprofessional and never fixed the problem just caused More

by JBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth Pierce, Jeffrey Zaruta
Mar 25, 2024 -

George Moore Chevrolet responded

Sorry to hear you are dissatisfied with our service provided. We replaced your transmission then a year later performed warranty repairs on it. Which we certainly understand the frustration with that. What seems to trigger this review is when you came in recently with a completely different concern unrelated to the transmission, the vehicle was stalling out. After speaking to the advisor handling your concerns he informed me you did not want to proceed with the $130 diagnosis for concern. This is standard procedure and required to work on any vehicle. If the cause of concern ended up being related to transmission repairs then no charge would be applied to you. Kevin is our Service Lane Manager and did not speak to you as stated in review. Feel free to reach out as we always like turning negative reviews into positive experiences

March 18, 2024

Fantastic customer service, speedy turnaround and helped me realize I had oil changes covered in my warranty plan! More

by HAFAEL
Recommend Dealer
Yes
Employees Worked With
Didi Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

George Moore Chevrolet responded

We're glad we could help and thanks for trusting us with your vehicle! Come back and see us again soon. Sincerely, George Moore Chevrolet

March 18, 2024

Friendly and efficient staff, did a good job. Waiting area was clean and janitorial staff was great More

by DONDIESCARLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business and we hope to see you again soon. Sincerely, George Moore Chevrolet

March 17, 2024

Very professional, great service and quick! I called and had an appointement in less than 12 hrs. I will not change dealer service. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Keitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

George Moore Chevrolet responded

Thanks for the review. We appreciate your business. Come back and see us again soon. Sincerely, George Moore Chevrolet

March 17, 2024

On a busy Saturday they did squeeze me in. I was thankful when I left I did not receive my sticker. My oil change light was not reset and I’m pretty sure I’m missing a packet knife. More

by TKEYAHA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Constantine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

George Moore Chevrolet responded

Thanks for the great review. We appreciate your business. We do not have any pocket knifes here we hope you find it! -George Moore Chevrolet

March 16, 2024

Great service, Mike the service associate took care of me and he did a great job like always. Thank you More

by HAKRA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Zaruta
Mar 19, 2024 -

George Moore Chevrolet responded

Thanks for the great review! We appreciate your business and hope to see you again soon. Sincerely, George Moore Chevrolet

March 16, 2024

Mike is a true professional when it comes to vehicle service advisors. He takes care of all the details even the little ones. More

by hank80801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Foerster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

George Moore Chevrolet responded

We are so happy to hear that you had a good experience with us! Come back and see us again soon. Sincerely, George Moore Chevrolet

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