George Moore Chevrolet - Service Center
Jacksonville, FL
1,174 Reviews of George Moore Chevrolet - Service Center
Purchased my Equinox through George Moore. Service has been great. No problem of service needed. Service has been great. No problem of service needed. More
Convenient to my house. Very clean. Prompt service. My advisor, Mike, is the bestest!! Very polite, and lets me know what needs to be done. Very clean. Prompt service. My advisor, Mike, is the bestest!! Very polite, and lets me know what needs to be done. More
Mike C. Was more than accommodating.Kept me informed the entire time. I will certainly ask for him again. Was more than accommodating.Kept me informed the entire time. I will certainly ask for him again. More
Took my vehicle to be serviced for the first time. Gabe, the advisor was absolutely excellent. However it appears that if you don’t ask what it is they’re going to service they don’t do it. I expected Gabe, the advisor was absolutely excellent. However it appears that if you don’t ask what it is they’re going to service they don’t do it. I expected my tires to be checked for pressure and possibly rotated. I forgot to bring that up. So until now, because there has been no response to my calls and voicemails, I don’t know if that was supposed to have been part of the first service to my 2023 equinox premier. Totally not what I expected of a dealership. And can’t speak to anyone in service, I believe the person, Laura, who answers the phone just passes you onto voicemail within a few seconds after stating the “advisor” is busy with a customer. I consider myself a customer as well. This is not against Gabe. I believe that it’s just part of this dealerships processes which need improvement immensely!! More
Repair not completed. Repair cost $1400. Stopped at store on the way home, vehicle would not start when I returned to go home. Did not fix problem. Repair cost $1400. Stopped at store on the way home, vehicle would not start when I returned to go home. Did not fix problem. More
Scottie and his team, Seth, Frankie and everyone else are always courteous and respectful. Keep me informed on the progress of my service. always courteous and respectful. Keep me informed on the progress of my service. More
My service advisor Didi was fantastic! She's very understanding and updates often. The shop itself is so so. Vehicle had check engine light on on Thursday. Called and scheduled a diagnosti She's very understanding and updates often. The shop itself is so so. Vehicle had check engine light on on Thursday. Called and scheduled a diagnostic for Friday at 0830. By the following Monday, no one had looked at it. I had to call and speak to Didi who understood and had a mechanic finally look at it, determined an easy fix, and was repaired same day. More
Mike C. is a great service guy! I never have had a bad experience when I need work done on my vehicle. He has always been great to us! is a great service guy! I never have had a bad experience when I need work done on my vehicle. He has always been great to us! More