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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

November 11, 2015

Pleasant experience Enjoyed working with Marc Smith. He was not pushy or tried to influence your buying or not buying. Very good salesman. Dealership is very nice also. More

by pamstib1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Marc Smith
Nov 14, 2015 -

Gerald Hyundai responded

We are pleased to hear that you had an excellent experience with Marc. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 10, 2015

It took a long time with alot of paper work. Every thing was fine. I would recomend this dealership. The sales man took his time explaining everything to us. He even whent to another town to get More

by SCHINDLBECK8787
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Nov 14, 2015 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 08, 2015

Great experience!! Had a great experience buying my first Hyundai. Brenden made it very enjoyable having to buy a new car after my previous car was totalled in a car acc More

by Froggy1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Brenden Hurd, Dan Mason
Nov 09, 2015 -

Gerald Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear Brenden did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 05, 2015

Very pleased with my visit. Extremely impressed with their customer service. Felt very welcomed and was never pressure to purchase something that wasn't what I asked for. They di More

by PAULARUIZ94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, LaQuan Brown
Nov 05, 2015 -

Gerald Hyundai responded

We appreciate your input. Glad to hear that you were impressed with the service we offer here at Gerald Hyundai. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 04, 2015

Great service and value. The service was great. Love my new Accent. Staff were attentive but not pushy, they listened to my needs and were open to negotions. Thanks! More

by SARAHHIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis
Nov 05, 2015 -

Gerald Hyundai responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with us was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Congrats on your new Accent! We look forward to seeing you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 03, 2015

Very happy! Very pleasant experience. They were extremely professional and accommodating to all my needs and concerns. Gave me an excellent price on my elantra. W More

by MNG815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Gilbert Nathan, Dan Mason
Nov 05, 2015 -

Gerald Hyundai responded

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 02, 2015

Worked towards our Wants/Needs Marc was very friendly and not overly pushy in the process. He seems generally likable and down to earth. He does not seem like the typical car salesm More

by Fordfocus987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dan Mason, Marc Smith
Nov 05, 2015 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that Marc could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 02, 2015

Great place to buy a car. The staff was very knowledgeable and answered all questions. Would highly recommend a visit. The Genesis I bought was worth every penny spent. I love More

by BDAFNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brenden Hurd, Nick Smiley
Nov 05, 2015 -

Gerald Hyundai responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that our staff was able to provide you with such exceptional service. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 31, 2015

Purchase of new vehicle Very pleased and satisfied with process, Gil was patient with my decision making process and never hurried me along. I did feel I should have receiv More

by JEANNE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Businees/Finance Manager (don't remember his name), Gilbert Nathan
Nov 05, 2015 -

Gerald Hyundai responded

Hello and thank you for your kind words! Gil is a great asset and we appreciate him for giving you that satisfaction during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 29, 2015

First time excelling experience Experience was excellent. Sales team member(Frank) was very humble, friendly and professional. Branch manager agreed to give the vehicle as per our pr More

by CHHATANI.MUKESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Frank Laurenzana
Nov 05, 2015 -

Gerald Hyundai responded

At Gerald Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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