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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

October 12, 2015

Friendly and helpful service Buying a car can be a very exciting and yet scary experience, but my sales person Peter Mendoza made it a very pleasant experience. He was kind enough More

by sgable84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2015 -

Gerald Hyundai responded

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Peter has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com  

Oct 14, 2015 -

Gerald Hyundai responded

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Peter has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com  

October 11, 2015

Great experience Don was awesome. I would definitely refer my friends and family to buy a car from him. He was knowledgeable and easy going. I didn't feel any pressure More

by KRUSPE.JESSICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Dan Mason
Oct 14, 2015 -

Gerald Hyundai responded

Thanks for your perfect review, We're glad to hear that Don was knowledgeable, and easy going! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 10, 2015

Customer Service Tony did not show us the service department nor did he talk about it. It was the finance person that talked to me a little bit. I would not have purch More

by JANETASUTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't recall the financial person we worked with. , Tony Scaglione
Nov 14, 2015 -

Gerald Hyundai responded

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. It could mean the world to me if we could have the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 08, 2015

2016 Hyundai Survey Review The experience in working with Frank was a completely professional, informational, and informational. It was a positive experience and he completely t More

by RUNAWAYROBIN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Oct 09, 2015 -

Gerald Hyundai responded

Runawayrobin , At Gerald Hyundai our number one goal is customer satisfaction. We train Frank to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 08, 2015

Great experience Alex was very friendly and very professional. He went out of his way to find us the vehicle that we wanted and we really appreciate that. We would rec More

by THMORIS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Alex Kapouranis, Nick Smiley
Oct 09, 2015 -

Gerald Hyundai responded

Thmoris, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly, and professional customer service and will be ecstatic to hear that you left Gerald Hyundai satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 08, 2015

excellent, helpful team The dealership did a very good job in ensuring we got the car we wanted. Would have loved to have a slightly lower price but in the end we lost that o More

by CODY.SCHOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2015 -

Gerald Hyundai responded

Cody, thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 07, 2015

Excellent service and people! Gerald Hyundai was a great dealership! Jasper was great and made the experience a great one! They never gave up and I got to drive home with the exact More

by ISSAROD21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mason
Oct 09, 2015 -

Gerald Hyundai responded

Issarod, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jasper is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear hewas successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like our Facebook pages to stay in the loop with exclusive content and specials. Best, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 07, 2015

car purchase Very professional. Very fair pricing. Would recommend this dealer. Thought they were upfront and very thorough. Staff was very knowledgeable. I would More

by JWBRODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd, Dan Mason
Oct 09, 2015 -

Gerald Hyundai responded

Jwbrody, we cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 06, 2015

Great Experience Great experience, I tried 4 different dealerships before I finalize my purchase and I am glad I went to different dealerships to appreciate Gerald's w More

by ERICKE333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Alex Kapouranis
Oct 07, 2015 -

Gerald Hyundai responded

Hey Ericke! Thank you for this great review! Gerald is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com  

October 05, 2015

Frank Laurenzana Can't say enough good things about frank he has helped me and my family purchase 8 cars in the last 4 years. I will certainly be back More

by WOLFIE2764
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana
Oct 07, 2015 -

Gerald Hyundai responded

Thank you for leaving us this great review, Wolfie. We are very happy to hear that Frank could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Nick Smiley - General Manager, nsmiley@geraldauto.com  

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