
Gerald Hyundai
North Aurora, IL
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1,665 Reviews of Gerald Hyundai
Good overall experience We had a very good experience purchasing our new Hyundai Sante Fe from Gerald Hyundai. We would recommend purchasing from them.The staff was very help We had a very good experience purchasing our new Hyundai Sante Fe from Gerald Hyundai. We would recommend purchasing from them.The staff was very helpful. More
Buying a new vehicle can be fun! After 11 years and 170,000+ miles, it was time to purchase a new mid-size SUV. I began researching vehicles in May and made a few test drives at sever After 11 years and 170,000+ miles, it was time to purchase a new mid-size SUV. I began researching vehicles in May and made a few test drives at several dealerships, even though I wasn't looking to purchase until August/September. One of my stops was at Gerald Hyundai where I was fortunate to meet Kyle Burg. He was polite, professional and respected my desire to purchase at a later date. Even though I wasn't going to purchase that day, he still took the time to show me both the Tucson and Santa Fe Sport, answer my questions and take me for test drives. Kyle's professionalism and courtesy was one of the many reasons I returned in September. He tirelessly worked at finding the perfect 2016 Santa Fe Sport that exceeded all of my expectations. He is a bright, polite and energetic young salesman. Gerald Hyundai should have him train all of their other sales people on customer service. At the end, it was off to the dreaded sales office to hear the various warranty packages and specials. I had a blast with Dan Mason. The experience was fun and full of laughs. It was one that Dan won't soon forget and should be used as a training video for all their employees on how to have fun with customers. This is my fourth vehicle purchased at a Gerald dealership, but my first Hyundai. I can't say enough about Kyle Burg and Dan Mason. They are both class acts that will make your experience a fun one! More
Bypassed my local dealer and went to Gerald Hyundai I've owned 4 Hyundai Sonata's now and love the car! With leasing it's usually a breeze to turn one in and get a new one a few months prior to the leas I've owned 4 Hyundai Sonata's now and love the car! With leasing it's usually a breeze to turn one in and get a new one a few months prior to the lease expiration. I was at Darcy Hyundai in Joliet to turn in my 3rd Sonata and left due to their attitudes. I felt as though I was inconveniencing them in trying to lease a new vehicle. I mentioned the great website offers at Gerald Hyundai and the salesman said perhaps I should go there then. SO I DID and I am so glad! While it was a little further away they made it worth the trip. They were so accommodating, friendly, and eager to reach a deal. Thank you Kyle Burg and Dan Mason for your help. Darcy has forever lost a customer with me, my family and friends. More
Marc Smith Marc was great and very patient and knowledgeable about your products and services. We spent six hours purchasing two vehicles and left at 10:30 at ni Marc was great and very patient and knowledgeable about your products and services. We spent six hours purchasing two vehicles and left at 10:30 at night. Unfortunately we were not able to really inspect the vehicles until the next morning at which point we found some damage to the driver side door. Nick Smiley ensured us it would be taken care of. It's been three weeks and we are still waiting for parts for a 2015 Elantra, which I find a bit hard to believe. I hope Gerald Hyundai hasn't forgot about us!! Other than that, our experience met our expectations. More
Great! Everything went well. I gota great car at a great car and I love it. I will show it off to my friends and family and who ever. Everything went well. I gota great car at a great car and I love it. I will show it off to my friends and family and who ever. More
Great-staff is very knowledgeable and friendly I have a very good experience at the dealer. For a new staff member LaQuan was very knowledgeable. He was a great guy to work with. Very friendly. I have a very good experience at the dealer. For a new staff member LaQuan was very knowledgeable. He was a great guy to work with. Very friendly. He took his time with me and did not rush me at all. He was very knowledgeable and new a lot about the Tucson. He is doing great. Keep up the good work LaQuan. More
Nice experience purchasing first new car in 13 years. Bryan York and Dan Mason were very nice and easy to work with. I enjoyed my experience with both of them. They are very knowledgeable and personable. Bryan York and Dan Mason were very nice and easy to work with. I enjoyed my experience with both of them. They are very knowledgeable and personable. More
Great place to but a car. Great car at a great price. Friendly people who were easy to work with on the deal. Clean building, professional people I and a great deal. Great car at a great price. Friendly people who were easy to work with on the deal. Clean building, professional people I and a great deal. More
Great experience Alex was very helpful and low pressure with the sale. Gave us a great price and we are very happy with the car so far. Alex was very helpful and low pressure with the sale. Gave us a great price and we are very happy with the car so far. More
Great dealership, competitive pricing Great dealership, attentive, competitive pricing. Explained warranties in depth. Gerald Hyundai has limited lifetime drivetrain warranty for free. Ni Great dealership, attentive, competitive pricing. Explained warranties in depth. Gerald Hyundai has limited lifetime drivetrain warranty for free. Nice extra perk. Gensi Isa great to work with. Straight forward and flexible on competitive pricing. Informative on the vehicle attributes. More