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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

June 03, 2015

Great Staff! Really like dealing with the staff at Gerald Hyundai. We will definitely be back when it's time to purchase another car! Already have purchased 3 ca More

by SANTIAGO_71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis
Jun 04, 2015 -

Gerald Hyundai responded

Santiago, it was a pleasure to read about your third car buying experience at Gerald Hyundai. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our team was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Nick Smiley - General Manager, nsmiley@geraldauto.com

June 03, 2015

Ask for Kyle! Kyle was awesome to work with. He asked me my exact needs and wants and then followed through on it by showing me a perfect car. He was very accommod More

by JOHNTMACHAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2015 -

Gerald Hyundai responded

John, congratulations on your new car! I am happy to hear you are enjoying your purchase. At Gerald Hyundai, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Kyle and the rest of our staff were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Hyundai that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Nick Smiley - General Manager, nsmiley@geraldauto.com

June 01, 2015

Happy Customers! We just purchased a 2015 Hyundai Sonata Sport 2.0T and absolutely love it! Fun to drive, comfy, high tech to the max. Can't wait to take it on some l More

by JOANNEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2015 -

Gerald Hyundai responded

Joanne, we appreciate you taking time to leave us a great review! We are pleased to hear that we did a great job in assisting you in your purchase. Enjoy your Sonata! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 28, 2015

Kyle was a bleasing Kyle and the staff at Gerald were the best! Kyle was an absolute bleaaing amd helped. Me get a brand new car in my budget. More

by BARBARA.HARRIS0620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2015 -

Gerald Hyundai responded

Barbara, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Kyle was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Nick Smiley - General Manager, nsmiley@geraldauto.com

May 27, 2015

New car purchase Have always had a good experience at this dealership. The sales force has always been friendly and nolageable. Between my family and friends, we have More

by merkysmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
May 28, 2015 -

Gerald Hyundai responded

Thank you for taking the time to leave this 5-star review. We're happy to hear that you had a great experience, and that you found our team to be friendly and knowledgeable. If there's anything else you need, don't hesitate to let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 27, 2015

Final pricing Really liked the salesman and finance guy but the price of my car somehow went up from the list on the window to the bill of sale. My husband started More

by JKAYC76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2015 -

Gerald Hyundai responded

Thank you for taking the time to leave your feedback. Though it’s wonderful that you had an overall good experience with us, we’re sorry to hear that you have some concerns about your purchase. We would be happy to discuss this with you further in order to clarify the situation. Please feel free to contact me at your earliest convenience. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 26, 2015

Love my Hyundai! I've had my new car for about 2 weeks; very satisfied with the experience and purchase at Gerald Hyundai. Sales staff (Frank) was friendly, knowledgea More

by LORIJO500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
May 28, 2015 -

Gerald Hyundai responded

We're so happy to hear you had a great car shopping experience with us. Our highest priority is providing out guests with wonderful service, and we're pleased that we succeeded with you. Let us know if you need anything else, and enjoy your new Hyundai! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 25, 2015

Great ecoerience Everyone was professional and friendly. Left with a good feeling about purchase. That was the first time I didn't feel pressured or rushed or lied to! More

by JENNIFERORTIZ621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
May 26, 2015 -

Gerald Hyundai responded

Thank you for writing this fantastic review, Jennifer! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 22, 2015

Great experince purchasing a Hyundai Sonata! Purchasing a new vehicle is usually a stressful experience. However, Gerald Hyundai, and in particular our salesperson Genci, made my husband's and my More

by MOMMY62158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ISA, Genci Isa
May 25, 2015 -

Gerald Hyundai responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Genci could make you and your husband's car shopping experience so pleasurable and stress free. We are glad to hear that the both of you are loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 13, 2015

GREAT EXPERIENCE AND GREAT DEAL we stopped to look at Santa Fe's on Saturday, our salesman was Sam Katz. Our entire experience was pleasant. We quickly found the SUV we wanted and we More

by mrsvujovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2015 -

Gerald Hyundai responded

We appreciate you taking the time to share your experience with us and are happy to hear that Sam and the rest of our staff were able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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