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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

June 23, 2015

Great experience from start to finish Understood our family's needs, and showed us the right car for us. The price negotiations wells low pressure and we got the best price around. They re More

by JASONLACKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis
Jun 24, 2015 -

Gerald Hyundai responded

Jason, thank you for the wonderful review and for visiting Gerald Hyundai. We will continue to offer the best car to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 22, 2015

Service department I have one major issue with the service department. The hours are too short,they close too early and it makes it difficult to come in after work for More

by Boden11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Scaglione
Jun 25, 2015 -

Gerald Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and we’re sorry to hear that some aspects of your prior visits with us have not been up to your expectations. Don't hesitate to contact me if you would like to further discuss your experience. Sincerely, Adam Bennett | abennett@geraldauto.com

June 10, 2015

Alls well that ends well. I was initially interested in purchasing a Veloster, and test drove several. None really struck me as the right car, though. My sales person, Kyle Bur More

by JRBESANCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2015 -

Gerald Hyundai responded

Hello JR and thank you for the kind words! We couldn't be happier that you were satisfied with your experience here at our dealership and that Kyle was there to provide you with such exceptional service! Thank you again and congratulations on your new Elantra. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 10, 2015

Best Ever ! Very professional & courteous at Gerald. Tony Scaglione is the best salesman ever! No problems. I recommend this dealership to others. I will be comin More

by THETIMBROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Jun 11, 2015 -

Gerald Hyundai responded

Tim, thanks for this marvelous review and congratulations on your new vehicle! We are so pleased that Tony was able to provide you with such exceptional service. Thanks for your recommendation! Be sure to like us on Facebook and follow us on Twitter to catch the latest specials. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 10, 2015

Great experience! Everybody was great! Pete was awesome! Everybody was friendly and willing to help me find just the right car for me. I went in with my list of cars I found online. They pointed out the be More

by JanS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Jun 11, 2015 -

Gerald Hyundai responded

Jan, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Pete and the rest of our team were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Hyundai that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 09, 2015

Friendly sales people. I was impressed with the no hassle price quote given and the excellent service received especially from Internet sales rep. Peter Mendoza. The showroo More

by COP5155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2015 -

Gerald Hyundai responded

Thanks for this nice review! Peter and the rest of our Sales team truly know their stuff. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. I do apologize for the little bit of a wait that you had to endure while taking care of the paperwork. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 08, 2015

Just wonderful. So pleased with your dealership and we ordered mud flaps in late afternoon and they were installed right away before we left with our new car. Thank y More

by GINGGIN1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Jun 09, 2015 -

Gerald Hyundai responded

At Gerald Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 07, 2015

An unexpected car buying experience My wife and I were very pleased with our car-buying experience at Gerald Hyundai. The salesman was very professional and knowledgeable both about the More

by MACKKATT68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Jun 09, 2015 -

Gerald Hyundai responded

Thank you for taking the time to share with us! The goal of our team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted with the help of Brenden and the rest of our staff. Thanks for your recommendation! Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 06, 2015

Excellent experience at Gerald Hyundai Excellent staff excellent atmosphere and excellent place to deal. I took test drives of multiple cars analysed discussed and negotiated prices and bou More

by TARIQPIRCOLONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
Jun 09, 2015 -

Gerald Hyundai responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Gerald Hyundai any time! Take care. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

June 05, 2015

Great I'd go back! The dealership was clean. The staff was friendly and knowledable. I would recommend it to anyone looking to purchase a trustworthy, slee More

by 1HSECOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Jun 09, 2015 -

Gerald Hyundai responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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